I NEED HELP!

[bwiniecki]

I have a innovative marine dc 328 return pump and the display for the wave maker is saying E2. The pump isn't starting and ive tried unplugging it and everything else I could thing of. Any solutions?

 

[redfishbluefish]

I'm sorry, I know nothing about Inovative Marine and the specific pump. However, have you tried taking it apart and cleaning it?

 

[Retro Reefer]

Are you trying it submerged? I believe they have a internal float switch that prevents them from running if your sump runs dry.

 

[WVNed]

Error Code Messages:

E1: Over Voltage Protection - Input Voltage Over 30V
E2: Under Voltage Protection - Input Voltage Under 12V
E3: Over Current Protection - Input Current Over 2.5amp
E4: Dry Run Protection - Pump Out of Water
E5: Impeller Seized - Impeller Not Spinning
E6: Controller Board - Chipboard on Controller Overheated

 

[W1ngz]

Google is your friend

Product Page | Innovative Marine

Innovative Marine is a premier manufacturer of aquariums and aquarium supplies for freshwater, saltwater, reef, corals, fish and planted tanks.

www.innovative-marine.com

E2: Under Voltage Protection - Input Voltage Under 12V

 

[W1ngz]

Looks like WVNed beat me to it

 

[Billldg]

I know nothing about the pump, but if its a low voltage issue then it could be the driver, you can try and ramp up the pump to see if it will send more than 12 volts to pump to get it going.

 

[WVNed]

You didn't by any chance mix up power adapters with something else?
Not much out there on this pump.

 

[Saltyreef]

You didn't by any chance mix up power adapters with something else?
Not much out there on this pump.

I do this often with my return pump and ATO power supplies since i routinely unplug them and the connections are the same size mounted right next to eachother. Neither equipment works when they get swapped by accident.
+1 Verify power supplies and nomenclature with what voltage it should be supplying.

 

[Dom]

Error Code Messages:

E1: Over Voltage Protection - Input Voltage Over 30V
E2: Under Voltage Protection - Input Voltage Under 12V
E3: Over Current Protection - Input Current Over 2.5amp
E4: Dry Run Protection - Pump Out of Water
E5: Impeller Seized - Impeller Not Spinning
E6: Controller Board - Chipboard on Controller Overheated

Under Voltage Protection - Perhaps the power supply is bad.

 

[bwiniecki]

never mind, I got it working. Thanks for the tips

 

[Saltyreef]

never mind, I got it working. Thanks for the tips

Do share what the issue was! Thats half the reason we're trying to help lol! We're nosey.

 

[flchamp89]

I want to know the solution as I run that pump.

 

[vetteguy53081]

Check the pump. Remove impeller and assure there is no obstructions, foreign matter than may be causing current issue

 

[Retro Reefer]

never mind, I got it working. Thanks for the tips

Please share the fix, I have the larger model and curious.

 

[motortrendz]

Wow it's like reading a novel only to find out the last page is missing. Lol.