I need some help please.

[Notsolostfish]

I wanna know why my tunze osmolator fills the whole bottom sensor all the way up. Is that normal? I cant find my answrr. In my head i thought when the water touches the tip of the sensor its good. But no mine continues to fill the whole bottom sensor up. Its tunze 3155.

I have my emergency sensor on a different magnet i wanna know too if the plastic holder for it should be submereg like the picture?,

 

[keatonmjenkins]

Looks good to me. Is it stopping when it gets to that point?

 

[Notsolostfish]

Looks good to me. Is it stopping when it gets to that point?

Yes. And i want to know if the plastic holder for the floating emergency valve should be sumberged or not.

 

[keatonmjenkins]

No it should not. This is how it should be set up.

 

[Notsolostfish]

No it should not. This is how it should be set up.

It will be like that and then it fills and it sumberges it. Are u sure its not normal,m

 

[Dburr1014]

Is that crud all over it or a bad pic?
It should be clean.
This ato is giving you lots of problems.
Did you read all the directions when you set it up?

 

[keatonmjenkins]

It will be like that and then it fills and it sumberges it. Are u sure its not normal,m

If it submerges it then your sensor is not reading correctly and it’s only turning off because of your emergency float. I don’t even see your emergency float on the pictures that you provided.

 

[Notsolostfish]

If it submerges it then your sensor is not reading correctly and it’s only turning off because of your emergency float. I don’t even see your emergency float on the pictures that you provided.

Because the emergency float is on a different magnet somewhere else u cant see in the picture. And its not the whole thing getting submerged only to here so even if the float was there it wont even engage.

 

[keatonmjenkins]

Have the emergency float on the same magnet as the sensor. Like in the picture I provided above.

 

[Dburr1014]

Because the emergency float is on a different magnet somewhere else u cant see in the picture. And its not the whole thing getting submerged only to here so even if the float was there it wont even engage.

I got an idea. Did you set up the ato as large system? Set it on low. This may solve your problem.

 

[Notsolostfish]

I got an idea. Did you set up the ato as large system? Set it on low. This may solve your problem.

I have 56 gallon total.

 

[Dburr1014]

I have 56 gallon total.

Yes, set it on medium then, small may work better for you.
I think it's just dumping in to much. And don't forget, everytime it gets shut off it dumps water for like 20 seconds to test.

 

[Notsolostfish]

Yes, set it on medium then, small may work better for you.
I think it's just dumping in to much. And don't forget, everytime it gets shut off it dumps water for like 20 seconds to test.

Actually contacted tunze. And they told me its installed correctly just now. They said its not supposed to stop at the tip of the sensor otherwise it will keep pumping water and it should cover the whole bottom sensor. But thank you.