Icecap K1 Nano Skimmer not working?

[FreshwaterConvert]

Hi. I just setup my first ever saltwater tank, it’s a 13.5 fluval evo AIO. I set it up yesterday and today I got an Icecap k1 nano skimmer and I’m having some issues. The plug works (the light turns on and is green) but the pump doesn’t seem to work? It gets hot but there’s no bubbles being produced or anything. I’ve even tried running the pump disconnected from everything else and I can’t find any evidence of flow. I’ve never used a skimmer before so there could be something I’ve screwed up or a simple fix it missing but I’m not sure. The portion where air draws in may be weird, there’s cutouts for holes but it’s not drilled all the way through so it’s more like circular indents? There’s one true hole on the underside of it. I don’t know if this is normal? I can’t really twist anything. Any advice would be great.

 

[FreshwaterConvert]

Here’s photos of the pump. The back gets really hot when plugged in, the white piece I can easily move with my finger but doesn’t move on it’s own. There is no clog anywhere and there’s no flow coming from the pump

 

[Thatdude156]

Hi. I just setup my first ever saltwater tank, it’s a 13.5 fluval evo AIO. I set it up yesterday and today I got an Icecap k1 nano skimmer and I’m having some issues. The plug works (the light turns on and is green) but the pump doesn’t seem to work? It gets hot but there’s no bubbles being produced or anything. I’ve even tried running the pump disconnected from everything else and I can’t find any evidence of flow. I’ve never used a skimmer before so there could be something I’ve screwed up or a simple fix it missing but I’m not sure. The portion where air draws in may be weird, there’s cutouts for holes but it’s not drilled all the way through so it’s more like circular indents? There’s one true hole on the underside of it. I don’t know if this is normal? I can’t really twist anything. Any advice would be great.

Did you figure it out? I was about to buy this with all the raving reviews for it.

 

[FreshwaterConvert]

I haven’t figured it out yet. It’s definitely something with the pump. The impeller is freely moveable when the pump is unplugged but is much harder to move when plugged in and the back side gets really hot. I’ve even tried taking the impeller out several times and no luck

 

[jrill]

Just contact coralvue and they'll send you a new pump.

 

[FreshwaterConvert]

I’m probably gonna return it in a few days

 

[old salt reefer]

Just contact coralvue and they'll send you a new pump.

I have this skimmer and LOVE it, great nano skimmer.

Coralvue will send you a new pump(keep the old one for parts).

 

[Clownfish_Boy]

Bad pump.

 

[FreshwaterConvert]

Yeah the pump was bad so I ended up returning it, it wasn’t worth the trouble getting a new pump since it barely fit anyways.

 

[vetteguy53081]

Here’s photos of the pump. The back gets really hot when plugged in, the white piece I can easily move with my finger but doesn’t move on it’s own. There is no clog anywhere and there’s no flow coming from the pump

Pull impeller and assure there is no shells, or similar causing it to seize. If still not running, contact IceCap. They have great CS service.

 

[Ricksreeefs]

I have this skimmer and LOVE it, great nano skimmer.

Coralvue will send you a new pump(keep the old one for parts).

I was also looking to get this can you tell me more about it? Thanks!

 

[old salt reefer]

I have this skimmer and LOVE it, great nano skimmer.

Coralvue will send you a new pump(keep the old one for parts).

This just happened to me(pump died) on Monday morning, had a new one shipped to me by Wednesday noon.

 

[old salt reefer]

I was also looking to get this can you tell me more about it? Thanks!

What's to say. Great little skimmer,easy to take apart to clean and fits into the 2nd chamber of IM AIO Nano tanks(IM Nuvo10,14,20 etc.). Mine fills the cup up every 3 days with some nasty dark skimmate. After it's broken in no micro bubbles in tank.

 

[Ricksreeefs]

What's to say. Great little skimmer,easy to take apart to clean and fits into the 2nd chamber of IM AIO Nano tanks(IM Nuvo10,14,20 etc.). Mine fills the cup up every 3 days with some nasty dark skimmate. After it's broken in no micro bubbles in tank.

Great thanks! I’m probably gonna order one now! lol

 

[old salt reefer]

What's to say. Great little skimmer,easy to take apart to clean and fits into the 2nd chamber of IM AIO Nano tanks(IM Nuvo10,14,20 etc.). Mine fills the cup up every 3 days with some nasty dark skimmate. After it's broken in no micro bubbles in tank.

And just over a year later the pump died. Ordered a new pump from Coralvue and had it in my mailbox 2 days later. Back in business just that fast.

 

[ScubaFish802]

Not to revive an old thread but I also am experiencing this at less than a year into service on the Icecap Nano k1 (after thorough breakdown and cleaning).
Contacted coral view with a video etc, and they just sent me a link to another pump to replace it.
If anyone has a more reliable pump alternative to this one that they are recommending - https://www.coralvue.com/dcair-200-nano-skimmer-pump

At $30 I would be willing to just buy something better if it means not repeating the same issue (assuming there is an alternative)