ICP download report lamp colors inconsistent with web report?

[CMO]

I'm noticing a few inconsistencies in lamp color indicators between the web report and downloaded report - here are a few example. Is there a reason for this or is it an error? Thanks @Tim2@Triton

 

[Tim2@Triton Verified Sponsor]

@Chadmowens thanks for bringing this to my attention, I will bring this up with HQ right away.

 

[CMO]

I think I'm seeing something else that doesn't make sense with the warning lamps but maybe there's an explanation? Why is it that the first test results shown below which are almost exactly at the set point show the warning lamp color far from the dark green? Compared to the second set which have a much larger deviation but are much closer to the center green. Should the dark green lamp correspond with the set point? Thanks @Tim@Triton

 

[CMO]

@Tim2@Triton can you please advise on my follow up question in post # 3?

 

[Tim2@Triton Verified Sponsor]

Hi @Chadmowens this looks to me a software issue. Can you confirm what browser you are using?

 

[CMO]

@Tim2@Triton I just tested on both Google Chrome and IE 11 with the same results as shown above. I've also tested on multiple computers with the same results. Thanks

 

[CMO]

Problem #1 still occurring. Anyone else out there seeing this as well??

Web report

Download report

 

[CMO]

Discrepancies continue on my latest report as of 12/19/2018

Web report appears inaccurate with a green lamp compared to the download report.

Download report looks accurate with a red lamp status since the analysis is above the set point

 

[TheHarold]

Discrepancies continue on my latest report as of 12/19/2018

Web report appears in accurate with a green lamp compared to the download report.

Download report looks accurate with a red lamp status since the analysis is above the set point

I’m surprised they haven’t fixed that yet. I’ve been using ATI ICP, and was considering triton.