InkBird 306A WiFi Issue

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Pakman2

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I’ve purchased the Inkbird 306A temperature controller. I’ve installed it using two heaters. My issue is that I’m having difficulties try to add the product to my phone app and connecting to the WiFi. The router that I have is a Netgear Nighthawk. The problem is that the router automatically chooses with channel you use between 2.4ghz or 5ghz. It won’t allow you to split or create two logon options. So when I use my phone to connect the Inkbird, my phone automatically connects to 5ghz which won’t allow it to connect to the controller. Are there any ways around this?
 
You need 2.4Ghz WiFi, there’s no way around this currently. My router has both with different logins for each, so my phone uses the 2.4GHz WiFi network (for the Inkbird and a few other devices that also need 2.4Ghz) and 5Ghz for everything else in my house.
 
blaxsun said:
You need 2.4Ghz WiFi, there’s no way around this currently. My router has both with different logins for each, so my phone uses the 2.4GHz WiFi network (for the Inkbird and a few other devices that also need 2.4Ghz) and 5Ghz for everything else in my house.
Click to expand...
Is there a laptop app available? My laptop automatically goes to 2.4ghz.
 
Inkbird _Official said:
Is there any way to change the router setting?
Click to expand...
I contacted the router manufacturer and they stated that the router cannot be split and will not allow which channel (2.4 or 5ghz) to choose. The router decides for you. That’s why I’m looking for a work around other than buying a new router.
 
Pakman2 said:
I contacted the router manufacturer and they stated that the router cannot be split and will not allow which channel (2.4 or 5ghz) to choose. The router decides for you. That’s why I’m looking for a work around other than buying a new router.
Click to expand...
Have you tried adding the device in AP mode?
 
Pakman2 said:
@Inkbird _Official No I have not tried adding the device in AP mode. Can you explain to me how that works? Does it require that the phone be connected to 2.4ghz band WiFi?
Click to expand...
Add device in AP mode:
1. Plug the device in the socket and make sure that the device is in the APConfiguration State (the LED symbol is flashing slowly, interval flashing1500ms).
2. Click "Confirm indicator slowly blink" and then select Wi-Fi network, enter Wi-Fi password, click “confirm" to enter the connection process.
3. Press "Connect now" and it will go to your WLAN Setting in your smartphone, select the "SmartLife-XXXX" to directly connect to the router without putting in the password.
4. Go back to the app to enter into the automatic connection interface.
1624593818555.png
 
INKBIRD_official said:
Add device in AP mode:
1. Plug the device in the socket and make sure that the device is in the APConfiguration State (the LED symbol is flashing slowly, interval flashing1500ms).
2. Click "Confirm indicator slowly blink" and then select Wi-Fi network, enter Wi-Fi password, click “confirm" to enter the connection process.
3. Press "Connect now" and it will go to your WLAN Setting in your smartphone, select the "SmartLife-XXXX" to directly connect to the router without putting in the password.
4. Go back to the app to enter into the automatic connection interface.
1624593818555.png
Click to expand...
Each time I try, I get to the connecting state and then it stops blinking all together?
 
INKBIRD_official said:
Hello, are you saying that there is no flashing after connecting to WIFI? This is normal and indicates that it is connected. Can you control it on the app?
Click to expand...
Once I connect to the ink bird wifi it stops flashing and won’t connect after. I’ve had this issue for a while now and really getting mad plz help.
 
fancy_fish101 said:
Once I connect to the ink bird wifi it stops flashing and won’t connect after. I’ve had this issue for a while now and really getting mad plz help.
Click to expand...
Please read this thread and it will help you do some troubleshooting.
community.inkbird.com

Q&A: INKBIRD WIFI product connection troubleshooting

First of all, please ensure that the INKBIRD WIFI product is placed within the 2.4GHz wifi signal range. Please keep the product as close as possible to the 2.4GHz wifi router. (INKBIRD WIFI products do not support 5GHz wifi.) Please note that the WIFI signal may be affected by obstacles such...
community.inkbird.com community.inkbird.com
Please contact our Support Team at [email protected] if you have further questions.
Thanks!
 
fancy_fish101 said:
Once I connect to the ink bird wifi it stops flashing and won’t connect after. I’ve had this issue for a while now and really getting mad plz help.
Click to expand...
I have the exact same issue. Mine was connected for months, and now I am dealing with this. Nothing has worked for me.
 

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