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I am just curious on other reefers input with an issue I had with a coral dealer.
I won some really awesome corals(2) on an raffle a few weeks ago from unnamed coral dealer we can call Bob. The package was shipped and it went from Bob To TX then to me in MO. Bob put a heat pack in my box! In the 3 states it was in it did not get below 65 degrees at all. My husband opened the package and said the bags of coral were warm to touch when he took them out to put in the sump to temp acclimate. One was a hammer and one was a Scoly. Bob has a 2 hour DOA policy. 1: this is the first time I have had corals shipped. I normally buy local so I was not sure how things acclimate post shipping Or what to look for with a DOA. 2: My husband had to unbox since I was at work and he is not a fish/ coral guy so had no clue. Anyways I digress. Out of the box we were concerned about the hammer. It’s bag was very cloudy. The scolys bag slightly cloudy. When I got home 3 hours post arrival of the box I immediately water acclimated and started the dipping them both in 1 cap of revive (each had there own dip container) The hammer had a lot tissue loss on the side of the skeleton but the Scoly looked pretty good. 24 hours later both corals are melting/ bleaching. Multiple exchanges with Bob he felt that it was my water quality(been reefing for 2+ years I am by no means an expert but I am not a newb either) the other thousands of dollars worth of coral I have in my mixed reef tank are all thriving. Anyways I digressed again. I check my water and had it checked by a LFS. Everything was in its correct range. Then Bob said I should NEVER dip a Scoly. Everyone that I have asked locally (that I trust) say that is not true and they dip them if they buy one too and that they all think the corals melted/ bleached because of the high temp the box got with a heat pack in it. Now Bob is not responding. I just feel like he should take some responsibility for the shipping error. But he is holding fast to his 2 hour DOA policy. Hammer is now 98% bleached and the scoly has only 15% of its tissue left. Supper sad these where really awesome corals.

I won some really awesome corals(2) on an raffle a few weeks ago from unnamed coral dealer we can call Bob. The package was shipped and it went from Bob To TX then to me in MO. Bob put a heat pack in my box! In the 3 states it was in it did not get below 65 degrees at all. My husband opened the package and said the bags of coral were warm to touch when he took them out to put in the sump to temp acclimate. One was a hammer and one was a Scoly. Bob has a 2 hour DOA policy. 1: this is the first time I have had corals shipped. I normally buy local so I was not sure how things acclimate post shipping Or what to look for with a DOA. 2: My husband had to unbox since I was at work and he is not a fish/ coral guy so had no clue. Anyways I digress. Out of the box we were concerned about the hammer. It’s bag was very cloudy. The scolys bag slightly cloudy. When I got home 3 hours post arrival of the box I immediately water acclimated and started the dipping them both in 1 cap of revive (each had there own dip container) The hammer had a lot tissue loss on the side of the skeleton but the Scoly looked pretty good. 24 hours later both corals are melting/ bleaching. Multiple exchanges with Bob he felt that it was my water quality(been reefing for 2+ years I am by no means an expert but I am not a newb either) the other thousands of dollars worth of coral I have in my mixed reef tank are all thriving. Anyways I digressed again. I check my water and had it checked by a LFS. Everything was in its correct range. Then Bob said I should NEVER dip a Scoly. Everyone that I have asked locally (that I trust) say that is not true and they dip them if they buy one too and that they all think the corals melted/ bleached because of the high temp the box got with a heat pack in it. Now Bob is not responding. I just feel like he should take some responsibility for the shipping error. But he is holding fast to his 2 hour DOA policy. Hammer is now 98% bleached and the scoly has only 15% of its tissue left. Supper sad these where really awesome corals.



