Introducing the Hydros Maven

[Jmp998]

Absolute cost does not equate to premium. My Mazda costs a lot more than a Maven (or Trident or even an Abyzz pump), but I don't think anyone would consider it a "Premium" car-BMW by comparison would be a premium car. Premium means it performs the same basic functions as an economy model but is more expensive due to nicer features, service, prestige, finishings, reliability, etc. Maven or Trident can only be fairly labeled as premium products if there is a competitor product that is significantly less expensive but provides the same basic function of automated testing.

Maven is certainly expensive, and I share the concerns about ongoing maintenance including maintenance costs. You could even argue Maven is a luxury product as compared to manual testing-the same way my Mazda is a luxury product compared to a bicycle. Maybe someone will offer a nicer, premium automated tester with 10 year warranty eventually, but the price would be even higher, and I would suspect what the warranty may really be is more of a service contract due to the many small, complex, and fiddly parts including tubing and pinch valves.

 

[cowfootball]

and Maven does not?

IMO, no. The Abyzz A100 is a 2200gph pump for $1700. A Sicce ADV9 is a 2500gph pump for $270. That's paying a 6x premium for the Abyzz brand, parts, reputation and warranty.

Is the Maven 6x more expensive than the competitors? It seems about on par.

 

[BZOFIQ]

You are comparing pumps that cost from $1600 to $10000 to a $1200 tester. If the tester was $10000 then they would be able to warranty it for 10 years. If you want a 10 year warranty the cost will increase on anything considerably from a 1 year warranty. You would be paying for a 10 year service policy in the initial price of the product.

yeah, I am - in few posts above. don't see anything strange about it.

I looked at it as if I am comparing one product with steep premium with another product with steep premium.

Take your fanboy shades off and you'll see what I am trying to say.

 

[BZOFIQ]

IMO, no. The Abyzz A100 is a 2200gph pump for $1700. A Sicce ADV9 is a 2500gph pump for $270. That's paying a 6x premium for the Abyzz brand, parts, reputation and warranty.

Is the Maven 6x more expensive than the competitors? It seems about on par.

Im surprised you didnt compare it to Jebao would have been a lot easier to make a point.

 

[n2585722]

yeah, I am - in few posts above. don't see anything strange about it.

I looked at it as if I am comparing one product with steep premium with another product with steep premium.

Take your fanboy shades off and you'll see what I am trying to say.

The Maven cost less than the competitors with Apex you have to include both Tridents since the Maven does all the test it takes both to do on the Apex not to mention the cost of a needed Apex controller if you don't already have one. The Matertronics cost more than the Maven. I am not sure which one cost less that would make it a premium device by cost definition. Do any of the competitors that have these testers offer a longer warranty?

 

[BZOFIQ]

You are comparing pumps that cost from $1600 to $10000 to a $1200 tester. If the tester was $10000 then they would be able to warranty it for 10 years. If you want a 10 year warranty the cost will increase on anything considerably from a 1 year warranty. You would be paying for a 10 year service policy in the initial price of the product.

Nowhere did I say the tester should come with a 10 year warranty; please re-read my posts...carefully.

My point is to show that companies that believe their offerings are of quality, can easily back it up with longer warranty periods and differentiate themselves from low quality products. Take a look at Sicce, Tunze, Abyzz, etc,

 

[BZOFIQ]

The Maven cost less than the competitors with Apex you have to include both Tridents since the Maven does all the test it takes both to do on the Apex not to mention the cost of a needed Apex controller if you don't already have one. The Matertronics cost more than the Maven. I am not sure which one cost less that would make it a premium device by cost definition. Do any of the competitors that have these tester offer a longer warranty?

More people would buy the Maven @ $1200 with 2 year warranty then if it is backed by 1-year warranty.

Is the above statement easier to understand? Should be, its a one-liner.


People have gotten burned in this hobby by early adopting to new technologies (and this is just that) - show the public that you stand behind your product with an extended warranty.

 

[areefer01]

I wasnt comparing this (the Maven) to the Abyzz pump in a sense that it has pinch valves etc. I simply stated that its a premium product that comes with 10 years warranty to show the buyer that the company stands behind its product. If CV thinks that the Maven is a premium product - it certainly is priced as such - then perhaps the warranty should follow....regardless of the fact that there are consumable components that might need to be replaced by the user before the warranty is up.

I'm aware of what you are comparing it to. My point is that they are not the same or even close. If you have seen an Abyzz in person by any other pump you will know why the price and warranty is what it is.

With regards to the not yet released Maven warranty it is what CV believes it should be regardless of what hobbyist feel. Furthermore it is in-line with their competition be it Trident, NP, Kamore, or other.

I'll tap out as we disagree and will not be able to change each others view.

 

[n2585722]

More people would buy the Maven @ $1200 with 2 year warranty then if it is backed by 1-year warranty.

Is the above statement easier to understand? Should be, its a one-liner.


People have gotten burned in this hobby by early adopting to new technologies (and this is just that) - show the public that you stand behind your product with an extended warranty.

Yes, but if it had a 2 year warranty it would cost more than $1200 since there would be more failures in a 2 year period than in a 1 year period with any product and those cost would have to be figured into the cost of the product like it is with any product.

 

[BZOFIQ]

I'm aware of what you are comparing it to. My point is that they are not the same or even close. If you have seen an Abyzz in person by any other pump you will know why the price and warranty is what it is.

I own two, I am well aware.

With regards to the not yet released Maven warranty it is what CV believes it should be regardless of what hobbyist feel. Furthermore it is in-line with their competition be it Trident, NP, Kamore, or other.

I'll tap out as we disagree and will not be able to change each others view.

I dont think I was trying to sway your opinion, I merely posted mine for CV to see - that's what open forum is about.


Can we at least agree on one thing - 2 year warranty is better, no?

 

[BZOFIQ]

Yes, but if it had a 2 year warranty it would cost more than $1200 since there would be more failures in a 2 year period than in a 1 year period with any product and those cost would have to be figured into the cost of the product like it is with any product.

Not necessarily - your logic if faulty.

Take this as example, Sicce is able to back their pumps with 5 year warranty without bumping the price into stratosphere.

 

[n2585722]

Not necessarily - your logic if faulty.

Take this as example, Sicce is able to back their pumps with 5 year warranty without bumping the price into stratosphere.

But how much cheaper would the be if it was a 1 year warranty. They have to figure in the percentage of repairs needed and the cost of those repairs during the warranty period of any product into the cost of the product. If they don't they will not be in business very long. My guess is auto testers are maintenance intensive so there may be more coming back in for repair that are only regular maintenance issue and not an actual fault. Also the cost figured for this is going to be the cost the distributer pays the Manufacturer and not retail price that it is figured into since the manufacturer is the one that is covering the warranty period. I have worked in warranty repair for decades. The place where I used to work did warranty repair for almost 30 brands of electronics devices. The manufacturer has to pay for the repair regardless of who is doing it. We usually had several weeks of backlog so you can imagine the fuss when someone is told it will be 2 to 3 weeks before we could look at their unit when it was still under warranty.

 

[areefer01]

I own two, I am well aware.

That is why I said if you have seen. I don't want to assume either way as it can be disrespectful.

Can we at least agree on one thing - 2 year warranty is better, no?

Sure. But I don't believe that is what was originally asked or stated.

I think I understand the original direction of your first post. I do not necessarily disagree with you as it relates to products and warranties. I think in order for that to happen build quality will have to increase which ultimately means it will get passed to the consumer.

But yes - 2 years is a good number.

 

[VintageReefer]

If I’m spending 1200 on a device and I’m required to do maintenance on it, and I perform that maintenance, it better not break after a year

 

[tbaum101]

The Abyzz 10 year warranty comes with a premium price. Unrealistic to think that the Maven or Trident(s) can match that. Also it is a complete different animal.

Most automated titration reagent solutions will require some form of scheduled maintenance. Any vendor saying otherwise should be a red flag. Onus is on the hobbyist to have realistic expectations.

10 years is a long time for anything...Especially in this hobby. While it nice they stand behind the products, it's also possible that something like that could out unnecessary stress on the long term viability of a company...especially one offering such a niche product.

 

[areefer01]

10 years is a long time for anything...Especially in this hobby. While it nice they stand behind the products, it's also possible that something like that could out unnecessary stress on the long term viability of a company...especially one offering such a niche product.

That could be. An interesting thought.

I may catch flack for this but in my opinion marketing plays a major role as it relates to people buying new gear. I do not believe we should be when properly purchased. Things like build quality and warranty help in this long term ownership plan. Doesn't always work but I feel buying things that align with the long term ownership of a reef is money well spent.

Hope your day is well.

 

[West1]

Is there a pre order anywhere?

 

[JeffB418]

Is there a pre order anywhere?

No, preorders aren't being allowed by Coralvue on the Maven for their vendors. If a vendor is offering one, be weary.

 

[West1]

Anyone hear of a release date yet besides November?

 

[n2585722]

Anyone hear of a release date yet besides November?

They usually will not give one until it is ready to ship to the stores.