Jebao ow10/25/40 controller problems

[Reefing_addiction]

Ok so unplugged the untit because I anemone decided to walk on glass. Decided to move it to the opposite side of tank . Plugged it back I. And bam. Stopped working.
The first 3 and last 3 lights where speed is indicated are flashing. Pulled apart the pump and cleaned (it’s only been in Use since September so it wasn’t that dirty)

anyone else have these issues? How did you resolve them?

 

[Reefing_addiction]

@fishguy242 I know it’s sad. I’ve emailed the company I bought it from and Jebao

 

[fishguy242]

hi ,might be error code,is there a reset button? contact jebao.or check there site for troble shooting.

 

[Reefing_addiction]

hi ,might be error code,is there a reset button? contact jebao.or check there site for troble shooting.

No dice on any trouble shooting codes. I googled it but nothing

 

[fishguy242]

another thing,leave unplugged 2 hours,then try again

 

[Reefing_addiction]

another thing,leave unplugged 2 hours,then try again

I’ll probably just leave it unplugged for the night and give it a shot in the morning

 

[czynot]

I seen mine flash like that few times. I just unplug the power and plug it right back in and all is normal.

 

[Reefing_addiction]

I seen mine flash like that few times. I just unplug the power and plug it right back in and all is normal.

Yeah did that a few times, no dice

 

[Reefing_addiction]

So plugged in the control unit this morning and no dice. Hopefully I hear back from Jebao or the seller soon

 

[BrandonS]

did it get wet at all? the controllers are not remotely water resistant in my experience.

 

[Reefing_addiction]

did it get wet at all? the controllers are not remotely water resistant in my experience.

Not that I am aware of

 

[Reefing_addiction]

did it get wet at all? the controllers are not remotely water resistant in my experience.

And it is turning on just flashing lights

 

[Reefing_addiction]

I guess it’s now just a waiting game to hear back from Jebao or the seller.
Maybe this means it’s time to upgrade to different wave makers.

I really liked that one though

 

[fishguy242]

Only a few mo. old..they should replace,keep us posted on response

 

[fishguy242]

hi,any luck with warranty ? replacement?

 

[Reefing_addiction]

hi,any luck with warranty ? replacement?

Have not heard back from Jebao. I did here back from the Amazon seller but I’m trying to clarify what they said they would do. As it seems they are offering to replace the pump motor but I do not believe this is the problem, since the control unit flashes without the “motor” being plugged in

 

[Reefing_addiction]

I found this on reef central

Jebao warranty -customer service phone - Reef Central Online Community

Jebao warranty -customer service phone Lighting, Filtration & Other Equipment

www.reefcentral.com

 

[fishguy242]

what a bummer ,hopefully they can work it out just send replacement