Just received BTA from Liveaquaria not happy

[User1]

Liveaquaria emailed and said they were sorry for sending the incorrect specimen, and that they were refunding my money.

Good deal (although I personally would have been perfectly fine with the difference).

Edit - with regards to refunding the difference. They should have sent the correct item. I was only talking about the difference in price and that refund amount. Sorry for any confusion.

 

[Lissa1987]

I wouldn't have been fine with it as they had a smaller size available for less...If I wanted the smaller size, I would have chosen that one...Good thing LA has good customer support as it probably was (like you said) someone packing the wrong specimen...

 

[Lance M.]

On the bright side, that is a nice looking bta. Not sure how that was confused with a "medium" size.

Their customer service is always pretty good whenever I've had to deal with them. I've ordered bta's from them in the past, but only though their Diver's Den selections.

 

[Ling_Thing]

Feed him lots of mysis and he will double in size in a week or 2 just keep feeding it.

 

[GoatmealJones]

Liveaquaria emailed and said they were sorry for sending the incorrect specimen, and that they were refunding my money.

Huge reason I buy livestock mostly from LA. They are so good about their refunds/replacements as long as the situation is reasonable.

 

[KorD]

Ok.. once the coin was used for reference.. I had to laugh.. holy crud that thing is small!
I'm glad they refunded you the cash.