K1 skimmer

[jrill]

The pump on my K1 skimmer just failed just two months out of warranty. Since a new pump is $35, nearly half the skimmer price, is this to be expected. If so should I find a different skimmer brand. It sad because up to now I've liked the skimmer.

 

[Peace River]

I'm sorry to here that your skimmer pump failed. The Maxspect skimmers are usually solid - I don't remember seeing negative reviews on the K1s and just did a search for common issues or failures and am not seeing any trends. Good luck with whatever direction you decide to go with the skimmer.

 

[CoralVue_Marketing]

The pump on my K1 skimmer just failed just two months out of warranty. Since a new pump is $35, nearly half the skimmer price, is this to be expected. If so should I find a different skimmer brand. It sad because up to now I've liked the skimmer.

I am very sorry to hear about your trouble. The K1 Nano is an extremely popular choice for small tanks since it can fit in the back chambers of many all-in-one style aquariums. Pump failure isn't a problem I hear about often. You are welcome to email our support staff at [email protected] (if you haven't already done so) to try and sweet talk them since you're out of warranty. I can't make any guarantees obviously (not my department), but it's worth a shot! Fortunately, we have replacement pumps in stock for $36 if you end up needing to pick one up.

 

[jrill]

I am very sorry to hear about your trouble. The K1 Nano is an extremely popular choice for small tanks since it can fit in the back chambers of many all-in-one style aquariums. Pump failure isn't a problem I hear about often. You are welcome to email our support staff at [email protected] (if you haven't already done so) to try and sweet talk them since you're out of warranty. I can't make any guarantees obviously (not my department), but it's worth a shot! Fortunately, we have replacement pumps in stock for $36 if you end up needing to pick one up.

I did reach out to support and they pretty much told me I was out of warranty so they wouldn't do anything. They did tell me about buying a new pump.

 

[CoralVue_Marketing]

I did reach out to support and they pretty much told me I was out of warranty so they wouldn't do anything. They did tell me about buying a new pump.

Well, it was certainly worth a try! So are you going swap out the pump or buy a whole new skimmer?

 

[jrill]

Well, it was certainly worth a try! So are you going swap out the pump or buy a whole new skimmer?

Haven't decided yet.

 

[bjc451]

It’s called designed obsolescence

 

[vetteguy53081]

I have a K1 myself which has been problem free although getting a Little noisy. I would hope the quality is in place that it should last at least two years.

 

[jrill]

I have a K1 myself which has been problem free although getting a Little noisy. I would hope the quality is in place that it should last at least two years.

I thought it was a good skimmer too. But the pump, not so good apparently. I guess I was also surprised that the company would do nothing for me just two months out of warranty. I at least expected to be sold the pump at a reduced price.

 

[vetteguy53081]

I thought it was a good skimmer too. But the pump, not so good apparently. I guess I was also surprised that the company would do nothing for me just two months out of warranty. I at least expected to be sold the pump at a reduced price.

I would hope for the same. One year on a pump is average warranty but does not express a quality product. 8 weeks after warranty is not much past to be ignored I Know As a company, I would spend $35 to retain a customer/consumer confidence in my product

 

[jrill]

And I gotta say it's got me rethinking my plan to purchase their new controller when it comes out. Maybe there's a Neptune in my future after all. Oh well.