Kamoer Remote App Down for anyone else?

[SPS2020]

Wondering if anyone else is having issues connecting to their X1 or F1 dosing pumps today. I cannot login to the app. I mistakenly thought that I could use Bluetooth to connect to the F1 pump without any issues even if there was no server connectivity...wrong. If you cannot login to the app, you cannot connect to the F1 pump. I purchased the F1 specifically for this reason only to find out that it is no different than the X1 in this capacity. Very frustrating and I will not purchase another Kamoer product. This makes several times now that I have encountered this issue. When you really need to make an adjustment to dosing and cannot access the pump, I consider it trash.

 

[SPS2020]

Wondering if anyone else is having issues connecting to their X1 or F1 dosing pumps today. I cannot login to the app. I mistakenly thought that I could use Bluetooth to connect to the F1 pump without any issues even if there was no server connectivity...wrong. If you cannot login to the app, you cannot connect to the F1 pump. I purchased the F1 specifically for this reason only to find out that it is no different than the X1 in this capacity. Very frustrating and I will not purchase another Kamoer product. This makes several times now that I have encountered this issue. When you really need to make an adjustment to dosing and cannot access the pump, I consider it trash.

A slight correction to the above. The application will allow you to enter 'Bluetooth Mode' without logging into the application. However, when I select the F1 dosing pump, it will not connect.

 

[stevemillersreef]

Wondering if anyone else is having issues connecting to their X1 or F1 dosing pumps today. I cannot login to the app. I mistakenly thought that I could use Bluetooth to connect to the F1 pump without any issues even if there was no server connectivity...wrong. If you cannot login to the app, you cannot connect to the F1 pump. I purchased the F1 specifically for this reason only to find out that it is no different than the X1 in this capacity. Very frustrating and I will not purchase another Kamoer product. This makes several times now that I have encountered this issue. When you really need to make an adjustment to dosing and cannot access the pump, I consider it trash.

I have the same doser and I was in the app and didn't see any issues. Have you tried deleting the app and reinstalling it?

 

[SPS2020]

I've tried about everything. I have had a case open with CoralVue since Oct 20 and they are working with Kamoer to get the units unassigned from my previous account and have me add them back. I could not access my original account using my cell number, so I had to use an email to create another account. In the interim, I bought a ReefDose 4 which is working fine. However, it also uses the cloud and could have future issues as well. The only dosing pump of which I am aware that does not utilize cloud connectivity is Bubble Magus. Probably good to have one or more of those sitting on a shelf.

 

[YOYOYOReefer]

My doing pumps are mostly master flex and litermeters. Neither uses any Bluetooth or Wi-Fi . I do have some kamoer pumps and have had zero issues with their web working.