Kamoer remote app issues anyone?

[Nate Chalk]

Is this effecting only the wifi pumps? I have the x1's Bluetooth dosing pumps and they are fine.

Yeah mine are down for sure. Not dosing. Thinks it has nothing in the container.

Can't manual dose eek. Might have to offline use

 

[Nate Chalk]

Explains why my nitrate went from 20 to 4 . Eek

 

[GT3000XX]

It’s 4:30am and the app works flawlessly. So why is this???????

 

[jackson6745]

Do you guys notice if your pump is still dosing on schedule? The app is working right now, just saw it dose my 7am dosage.

 

[Nate Chalk]

Same mine works now. But I'll see if it does or doesn't later

 

[Nate Chalk]

Is there a way to remove a plan?

 

[GT3000XX]

Is there a way to remove a plan?

I haven’t found a way to. You can edit a plan. The only way I have found is factory settings reset . Then you have to re input everything.

 

[Nate Chalk]

I haven’t found a way to. You can edit a plan. The only way I have found is factory settings reset . Then you have to re input everything.

Right ... Weird

 

[GT3000XX]

It’s now 11:30am and the app won’t load the pump again. This has happened the last 3 days. I can get on at 2am-3am-6am but never late morning or for the rest of the day.

 

[Nate Chalk]

It’s now 11:30am and the app won’t load the pump again. This has happened the last 3 days. I can get on at 2am-3am-6am but never late morning or for the rest of the day.

same.... mine worked earlier in the morning when we talked. Have we verified that the pumps will still dose on schedule?

anyone get through to coralvue?

Thanks,
Nate

 

[RaymondL]

Folks - this Kamoer issue has been going on since I got it months ago...I will never trust or buy another Kamoer product. It's ridiculous that in the morning it works and by evening all the communication issues come about. Makes no sense....

This product is terrible as their support.

 

[Nate Chalk]

Folks - this Kamoer issue has been going on since I got it months ago...I will never trust or buy another Kamoer product. It's ridiculous that in the morning it works and by evening all the communication issues come about. Makes no sense....

This product is terrible as their support.

Were you able to verify it's dosing on schedule though? Or nah.

 

[RaymondL]

Were you able to verify it's dosing on schedule though? Or nah.

I believe it is since the schedule is independent of not being able to access the doser via the app. Now that you mentioned it now I'm not sure. As I type this I'm not able to access the doser because it's the evening. So stupid

 

[Jayyzerosixx]

Mine is finally back online, 11:19pm in California. I have 2 X1 pro 2’s and while my afr schedule is still there my NaNO3 schedule was erased. Will check to see if it’s still working in the morning. Also seen there was an update for time synching.

 

[RaymondL]

I have accepted that this inability to access the doser at certain times is unfortunately a permanent behavior. Surely, this should have been resolved by Kamoer and given all the reports

 

[Enderg60]

Ive been wondering why my new water changer wont save any info when. Turns out Ive just been trying after the kids go to bed when its not working. I just tried this morning and it works fine.

This is baffling.

 

[RaymondL]

Ive been wondering why my new water changer wont save any info when. Turns out Ive just been trying after the kids go to bed when its not working. I just tried this morning and it works fine.

This is baffling.

This is 'normal' - I just don't bother accessing it in the evening if I have to - morning works just fine. Wished that Kamoer would fix this, or at least declare that their product only works during x hours, which isn't really ideal

 

[A_Blind_Reefer]

So I just got another email from coral vue, the same as another got last week, asking for the QR code, email and password to forward to kamoer. We’ll see where this goes.

 

[Nate Chalk]

can confirm i heard mine dosing today even when not reachable

 

[RaymondL]

So I just got another email from coral vue, the same as another got last week, asking for the QR code, email and password to forward to kamoer. We’ll see where this goes.

This is unacceptable. Why do they need one's login credentials to see and fix the issues. They can easily set up a doser on their end and experience the frustration.

I'm not able to access my doser as of now.

I'm wondering if anyone reads this can try and report back. Time is now 3:17pm EST