Kamoer x1 dosing pump

[Matt groves]

Does anyone have issues with this pump not pumping the correct time? For a few days it wasn’t pumping. Never lost power to my knowledge. I reset it and it synced it and set it back up and it pumped for the a day but now it’s not pumping the right time- it’s suppose to pump at 5 after the hour for every hour from midnight to 11:05 - I watching it and it’s not working- is there an internal clock setting I’m not seeing?
I sent brs support an email Thursday but idk if it go lost or the reply got lost or if everyone is just busy.

 

[Matt groves]

so i put the end hose in a jug to see what happen and at some point today it dosed about 1000ml - sometime between noon and 8pm-

 

[piranhaman00]

I use three of them and they are all working to my knowledge if power goes out and I reset them they seem to work again

 

[Matt groves]

From what I can tell it shouldnt of lost power- now last night it pumped another 1000ml at some point- it’s all out of whack on timing

 

[piranhaman00]

From what I can tell it shouldnt of lost power- now last night it pumped another 1000ml at some point- it’s all out of whack on timing

what’s it set to dose?

 

[Matt groves]

150 ml every hour from midnight to 11:00 — 1800 ml total
That 1000ml measurement is a rough guess based on the measuring cup I had the tube in