Klir filter 4 inch installation

roman1 · Sep 3, 2018

I purchased this filter from saltwateraquarium.com and received it on Saturday. I installed the unit and I am impressed by the quality of the materials used. But with that said I had everything up and running and it appeared to be working as advertised and I have been checking to see how much material it had used and had noticed that it had indeed advanced the filter material as it should. I went back to check on it later and it had advanced the entire roll of filter media ruining the rest of it. No matter what I do by trying to unplug the sensor or power supply the motor keeps advancing. I have sent a message off to saltwateraquarium as well as Coralvue. I am hoping that it is either user error or just bad luck on my part because I truly believe that this is a quality built product. The only issue I see is the roller that accepts the old filter material should have a slot to slide the media filter into instead of having to tape it on the roller. I’m sure they will be in contact with me soon being it is a holiday weekend and a first rollout. Will update as well.

Bigfishy1 · Sep 3, 2018

I am interested in the 7”. I first saw this in April at Reef-A-Palooza and have been like a kid waiting on Christmas. I hope it is something simple. Good luck!! Please let us know what they find. I am hoping the 7” will be a MACNA

BigT75 · Sep 3, 2018

I have the 4” set up coming along with the stand I will update it will be here Wednesday

TX_Punisher · Sep 3, 2018

Let us know how it works out.

roman1 · Sep 6, 2018

Well response at first from Jeremy from coralvue was fast but now I have had no response in a few days after a request for a video of my filter. He sent me a pic of how it should be in my sump but it still keeps rolling. He asked for info on my sump as well and I sent link of my geo sump for which it should meet the requirements for the klir. One big issue I have is they make it seem like on the video installation there is a few quick things to do and it was simple to install but then sends me a pic and says people are installing it backwards where the video doesn’t even tell you a right and wrong way to have it. Fortunately believe I have mine installed correctly according to flow on my sump . Still awaiting for response again. I may just return if it isn’t settled. It does seem like a good product just hope they send me a response to help get it going.

scuzy · Sep 6, 2018

roman1 said:
Well response at first from Jeremy from coralvue was fast but now I have had no response in a few days after a request for a video of my filter. He sent me a pic of how it should be in my sump but it still keeps rolling. He asked for info on my sump as well and I sent link of my geo sump for which it should meet the requirements for the klir. One big issue I have is they make it seem like on the video installation there is a few quick things to do and it was simple to install but then sends me a pic and says people are installing it backwards where the video doesn’t even tell you a right and wrong way to have it. Fortunately believe I have mine installed correctly according to flow on my sump . Still awaiting for response again. I may just return if it isn’t settled. It does seem like a good product just hope they send me a response to help get it going.

They are probably at macna right now.

mitch91175 · Sep 6, 2018

Tagging to see if this gets resolved. I am on the fence about getting one of these and if there isn't any resolution to your issue that you feel is appropriate, I am totally not getting it for my tank. I would already have one if I could have used the DI-4, but I need a DI-7.