LA Diver Den Delivers Fish....

[BenitaSolo]

LA Divers Den sent me a fish a day early! They didn’t send and notice, no tracking info, nothing. Oh and it’s below 30 and the package sat outside all day...
I paid the extra fee for Saturday shipping! I really respect DiversDen but am pretty annoyed by this. Water was probably around 50 degrees. I didn’t have my QT set up... that was tonights plan for TTM.
Owell... we’ll see what happens.

My other two purchases thru them have been all positives

 

[James M]

Are the fish okay ?

 

[BenitaSolo]

Are the fish okay ?

Obviously it was very very slow in the bag. On its side breathing fast. The warmth brought fight back to it... yellow scopas tang. I did a quick acclimation after it was up to temp and released

 

[Hot2na]

They've been screwing up alot lately...maybe they know they're next on the chopping block

 

[BenitaSolo]

They've been screwing up alot lately...maybe they know they're next on the chopping block

Yeah I felt really bad when I called LA 1-800 # and took a short, but respectful tone with the guy. Very nice guy.

 

[PDR]

Divers Den is not what it used to be. They recently shipped me a fish with a large parasitic worm attached to it, something you could not miss while bagging the fish.

 

[saltyhog]

They sent a shipment to me a while back with no warmers with local temps in the 30's. Water temp was 60° on arrival. Then last week I ordered an anemone. The day it was to ship they emailed me they didn't have one to ship. I emailed them back that I couldn't be home to accept shipment for at least a week and they shipped one the next day! Fortunately I called them and they re-routed the shipment back to them.

This never used to happen.

 

[BenitaSolo]

This all stinks. They have a really nice facility and it always seemed very well taken care of...

 

[BenitaSolo]

Divers Den is not what it used to be. They recently shipped me a fish with a large parasitic worm attached to it, something you could not miss while bagging the fish.

That’s bad... I had a fish from DD die in QT of either velvet or very aggressive ich. I don’t blame them. That happens and I had it in a qt with prazi only. No copper. Then one morning, BAM... bad coverage of a parasite. They gave me a full refund for which I am grateful.

 

[Brian1f1]

They've been screwing up alot lately...maybe they know they're next on the chopping block

Why would they be on the chopping block?

 

[4FordFamily]

Why would they be on the chopping block?

Drs foster and smith going out of business, big changes at live aquaria recently, etc.

 

[saltyhog]

They sent a shipment to me a while back with no warmers with local temps in the 30's. Water temp was 60° on arrival. Then last week I ordered an anemone. The day it was to ship they emailed me they didn't have one to ship. I emailed them back that I couldn't be home to accept shipment for at least a week and they shipped one the next day! Fortunately I called them and they re-routed the shipment back to them.

This never used to happen.

Hmmmm, just checked my Paypal account, they charged my Paypal account and haven't refunded it.