LED manufacturer nightmare! Current Orbit Marine

[Powercorp]

FYI to All Members.
Be super careful dealing with the Company Current.

Light is good. Customer service is Non-existent

Phone rings and rings to message machine and no one ever calls you back.


Total Disaster. Anyone have any ideas on what else I can do in this situation?


Anyone else had this experience?
Thanks in advance

Ep

 

[reynaldoramon]

That sucks. I had a faulty controller. Filed warranty online...new part arrived within a week for me. Sorry yours was a bad experience.

 

[specvjeff]

Please fill out the consumer warranty form on our website. Link below. Provide the serial number to your light and a copy of your receipt.

Consumer Warranty Form | Current-USA

Thanks!

 

[LetItReef]

Had great feedback with Current when I contacted then via e-mail. Mine within warranty and replacement arrived in three days, Cali based.

 

[specvjeff]

FYI to All Members.
Be super careful dealing with the Company Current.

Light is good. Customer service is Non-existent

Phone rings and rings to message machine and no one ever calls you back.


Total Disaster. Anyone have any ideas on what else I can do in this situation?


Anyone else had this experience?
Thanks in advance

Ep

Hi Ep,
I just wanted to check in and see if you have submitted the consumer warranty form by following the link I provided the other day. If you have any questions, you can send me a PM or, shoot me an email. [email protected].

Thanks!
Jeff