I'm starting to see more and more of this supplier. Apparently a lot of local fish stores use to use them before they went public. Does anyone have any experience with recent shipments in regards to the quality and health of fish? I'm thinking of buying some, but there isn't a lot of feedback yet.
littlefishshops
- Thread starter phixman
- Start date
- Tagged users None
reef lover
It's a reef thing....
Excellence Award
Reef Tank 365
Hudson Valley Reef Keepers
Hospitality Award
518 Reefers
My Tank Thread
Never heard of them...
Bump...
Bump...
- Joined
- Jan 13, 2018
- Messages
- 859
- Reaction score
- 2,353
I would prefer to order through one of the more reputable established retailers than one that decides to spend their money on filling my facebook ads.
From what they are saying they are either a new or established wholesaler who wants to get a cut of the direct to consumer action. What makes them better than any of the other companies that already do exactly that?
My understanding is Liveaquaria is the public facing selling side of QM and Saltwater Fish is the equivalent for SDC, Same exact people that the stores are buying from. What wholesaler is more reputable than those two?
Maybe I am just salty about the spam of advertisement form them, but I would prefer to see new retailers offering value to customers with their spending. I would prefer to see new retailers making a name for themselves to, provide well conditioned fish, like Divers Den, TSM, Marine Collectors. over spending money advertising their spot in the race to the bottom on fish price.
From what they are saying they are either a new or established wholesaler who wants to get a cut of the direct to consumer action. What makes them better than any of the other companies that already do exactly that?
My understanding is Liveaquaria is the public facing selling side of QM and Saltwater Fish is the equivalent for SDC, Same exact people that the stores are buying from. What wholesaler is more reputable than those two?
Maybe I am just salty about the spam of advertisement form them, but I would prefer to see new retailers offering value to customers with their spending. I would prefer to see new retailers making a name for themselves to, provide well conditioned fish, like Divers Den, TSM, Marine Collectors. over spending money advertising their spot in the race to the bottom on fish price.
I checked them out thinking I would pay no shipping charge by having the fish shipped directly to a lfs. I thought that was what seperated them from Live Aquaria and others. Win win win...distributor, lfs and me. I never could get the shipping to work, so I gave up. Interested to see someone's experience.
evilchef70
Community Member
- Joined
- Oct 7, 2017
- Messages
- 55
- Reaction score
- 46
I have placed 4 orders with them. The draw for me was the value of what I was ordering.
First order I ordered was destroyed by ups. Which sucked because I had ordered a huge colony I couldn’t get from anywhere else. Money refunded promptly. Second order was right on time and fish were larger than I had expected. Third order I had ordered some anemones. Ended up getting fish. They responded and sent out the order again. Again it was mispicked and I got fish. They offered a refund and keep the fish or keep the order and they would try again. This time no problem. The last order I got last week was delivered on time. The mother colony was huge and the fish were big and healthy and I couldn’t find them anywhere for the price I paid. It’s also the only place I have shopped that will let you break the payments up into 4.i really like that option.
First order I ordered was destroyed by ups. Which sucked because I had ordered a huge colony I couldn’t get from anywhere else. Money refunded promptly. Second order was right on time and fish were larger than I had expected. Third order I had ordered some anemones. Ended up getting fish. They responded and sent out the order again. Again it was mispicked and I got fish. They offered a refund and keep the fish or keep the order and they would try again. This time no problem. The last order I got last week was delivered on time. The mother colony was huge and the fish were big and healthy and I couldn’t find them anywhere for the price I paid. It’s also the only place I have shopped that will let you break the payments up into 4.i really like that option.
- Joined
- Jan 13, 2018
- Messages
- 859
- Reaction score
- 2,353
never said they were owned by them, but it is my understanding that they being directly sourced and shipped from those facilities.
Yes I bought from them about 2 months ago. Great fish! Everything loved, packaged extremely well. The only problem, their website has been down for over a month! I’ve wanted to reorder but I have no idea when it will be back online.
RNR Media Grp
Community Member
Saltwaterfish.com is SDC. At least that's what their customer service rep told me today after I questioned why the address on shipping label was showing Sea Dwellings business address.
NowGlazeIT
Happy to help, Ask away.
Couldn’t help but chuckle at the irony of this statement. Live aquaria was my first experience in online fish ordering. And by far the worst. Ordered 5 fish and 2 arrived dead. then 1 died the next day with a bacterial infection. I got my money back but I felt horrible. Felt like the death was on my hands for ordering in the first place.
I just viewed a thread not 30 minutes ago about a guy, who got shipped a dead white colony acro from the same vendor.
Flame2hawk
Valuable Member
Sorry for your experience but mine over time has been ok.
NowGlazeIT
Happy to help, Ask away.
Thanks dude, I’m sure they wouldn’t be in business if all transactions went like mine.
