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LiveAquaria-DD is getting worse

  • Thread starter Thread starter AJQ69
  • Start date Start date
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Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

AJQ69

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I have done two orders thru DD and on both, received the wrong corals. The first time took them almost two wks to figure out the coral that I was expecting was still at their location. Now back on August 27 received another wrong order, the fun part is that CS keep ignoring my emails including the pictures that actually show the incorrect specimen, Red PPE colony was paid and received some red zoas.

I
 
I have done two orders thru DD and on both, received the wrong corals. The first time took them almost two wks to figure out the coral that I was expecting was still at their location. Now back on August 27 received another wrong order, the fun part is that CS keep ignoring my emails including the pictures that actually show the incorrect specimen, Red PPE colony was paid and received some red zoas.

I
We apologize for the inconvenience and frustration with your recent orders. Please contact one of our agents at 800-334-3699. We do appreciate your business and patience.
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

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