I’ve ordered many things from them over the years. I’ve had a few DOA’s due to shipping delays. Weather related mostly. And a couple just bad livestock. :mad: They’ve always made good on their guarantee though. Back then It was the 14 day guarantee. I’ve not ordered anything since the 7 day guarantee started and the change of ownership. At least I think they’ve changed ownership. I would not order anything this time of year from them. Between covid and very low temperatures, it likely wouldn’t end well. Heat packs or not. Flights being cancelled, businesses shut down. I’m waiting for warmer weather before placing any more fish orders. And will also order at the beginning of the week. And will also check both main shipping hubs weather in Memphis Tennessee and Louisville Kentucky. Because you know if you order anything through ups and fedex, they’ll be going through those locations. Fedex being Memphis and UPS being Louisville. I’ve heard their livestock has gone downhill though. I might try divers den next go round. I’d also like to try Marinecollectors, TSM, or Drreefs livestock. Just don’t know if I could ever bring myself to trust anyone else’s quarantine procedures. If you’re not into quarantining yourself, you might look into those venders.
