Log not Tracking

[Overboard]

Hi,

Over the last day, the tracking on the log has stopped. I used to be able to open it and see how often my ATO was activated, when the lights came on, etc. Now, zip. Any suggestions?

Thanks!!!
Mark

 

[Daniel@R2R Verified Admin]

@Terence

 

[thabizness]

I had the same thing yesterday on my Apex 2016. I rebooted the Apex remotely and the system started logging. I did check apex.local and the entries are there but they are not in Fusion for that time period. During the outage I was still receiving alerts.

I did open a ticket - they said the Apex base lost connection with Fusion.

 

[Overboard]

Must be what happened to me. Now really odd, today it is working just fine. Go figure. Two days had nothing. Anyway, back in business!

 

[thabizness]

Mine was about a day and a half