So it seems the issue was a leak sensor. Worked it through with Eric from their support.
He was very helpfull, but it took quite some foto's until he believed me when I said there was NO leakage. It's now disconnected. They asked me to clean it with some alcohol and then test again, but that's a job for next weekend.
Still don't know why the app won't resolve anything but at least it's testing now.
The app experience is still a bit sluggish and wonky. Don't for example try to do something else and switch away from the app. You'll have to start over again.
I calibrated by waterweight for example but that needs a calculation and then you need a second phone/tablet/laptop to do it because you cannot switch apps or let the screen lock come on.
I still also don't know how to hard reset the device. For some reason they don't wanna tell or the request keeps getting lost.
But boy when this device works, it it nice! You just plonk yourself on the couch, enjoy your thank and let your results come in.
Next step will be loading in al my parameters, testing it and sending in an ICP from the same time.