Missing pipe work?
- Thread starter spamvicious
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Gumbies R Us
Certified Noob
Where did you buy it from?
OP
OP
spamvicious
Well-Known Member
An online shop Lincs Aquatics , I did a longer post in another thread. Is there anything missing?
Gumbies R Us
Certified Noob
Yah It looks like you are missing a few things, I saw in the other post that the box was damaged and potentially opened as well. Hopefully you can get everything sorted out!!
OP
OP
spamvicious
Well-Known Member
This is the sump and there is this in the corner of the tank
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OP
OP
spamvicious
Well-Known Member
Yeah thanks I just wanted to be sure as I emailed today and had no reply.
GatorGreg
Well-Known Member
It’s hard to tell the sizing on that piping though. I would get in touch with them and demand that they send the entire plumbing kit for that tank. Tell them you’ll send the mismatched pile of junk they sent you back to them. Your return nozzle doesn’t even look like the picture to be honest.
OP
OP
spamvicious
Well-Known Member
I managed to fit the return nozzle but that’s the only pipe and the other thing is the green tubing but nothing to put into the bigger hole
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gbroadbridge
2500 Club Member
Yes you're missing stuff, and what you have is not acceptable.I’ve been sent this with my aqua one mini reef 90 and have been told there is some pipe work missing is that correct?.
I'd cancel the payment and tell them to pick up the pile of junk they sent.
If you can't cancel the payment contact whatever consumer protection agency operates there.
GatorGreg
Well-Known Member
I know you don’t have a Red Sea aquarium but that picture is similar to what it would look like
Your drain line should have a valve in it too. The more I look at it. It appears they didn’t send you any drain line components.
Sending that aquarium back is going to be a freaking adventure and it’ll cost you money that the company may not reimburse. If you can’t get ahold of them. You can fabricate that durso drain very easily with plumbing components. Visit your local reef store or whatever your favorite online reef store is. It won’t cost very much money compared to the headache of dealing with a shady company or paying to return ship. Plus the upside is you can’t get cool fancy colors and make it your own! You could even hard pipe that return line too if you wanna get fancy shmancy
Your drain line should have a valve in it too. The more I look at it. It appears they didn’t send you any drain line components.
Sending that aquarium back is going to be a freaking adventure and it’ll cost you money that the company may not reimburse. If you can’t get ahold of them. You can fabricate that durso drain very easily with plumbing components. Visit your local reef store or whatever your favorite online reef store is. It won’t cost very much money compared to the headache of dealing with a shady company or paying to return ship. Plus the upside is you can’t get cool fancy colors and make it your own! You could even hard pipe that return line too if you wanna get fancy shmancy
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gbroadbridge
2500 Club Member
FYI there is no gate valve on that system, and no emergency overflow - it is just a straight drain and return.
I used to own one.
GatorGreg
Well-Known Member
then I’d throw everything away and plumb it myself. Have a gate in my drain to control it and a check valve in my return line. I’m sure the aquarium is nice but that’s some booty plumbing. Gross
she’s going to flood her home with that stock plumbing
gbroadbridge
2500 Club Member
You'd have to drill out an emergency overflow drain which is impossible - not enough room in the weir and tempered glass base.
GatorGreg
Well-Known Member
Just to have a gate to meter the drain you’d have to have an emergency? I had a cadlights back in the day that didn’t have an emergency drain and I absolutely had a gate in my drain and a check in my return. I had TWO holes in my overflow not three. Now I had bought it from someone who had custom plumbed it. It could have been wrong I suppose. But I never had a problem with it.
I think I disagree with you. Her best course of action if she can’t get them to resolve this is to custom plumb it. People do it all the time. It’ll be cheaper than paying to ship it back to the manufacturer.
OP be sure to use unions for in case you have to work on anything or want to add equipment in the future
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gbroadbridge
2500 Club Member
What happens if the gate valve gets clogged by a snail?
With no emergency drain the return water from the sump will overflow the display.
I wouldn't be offering to return the tank, I'd tell them to pick it up - their problem not mine.
In the meantime my payment would have been charged back by the bank based on the photos.
Obviously, consumer protection laws differ by country - that's how it would play here - not sure about in England where the OP is located.
OP
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spamvicious
Well-Known Member
I paid via PayPal credit (as want to pay off and build up my credit rating etc). So they have been paid. I sent them an email yesterday morning which they haven’t replied to yet so I’ll wait till Monday morning and go from there.
