MP10 making noise, please help!

[SoCaliReefin]

Hey everyone,
I was out of town this weekend and when I got home one of my MP10 is making alot of noise.:sad: And it seems to be getting louder. I also noticed it is getting very hot. I have only had this for about 2 months. Is this something I can fix or do I need a replacement from Ecotech?
Or do I bring it back to where I bought it? Thanks in advance for any advice! :bigsmile:

 

[jaytizzle]

Give EcoTech a call. Great customer service IME. They can help over the phone but you will likely end up having to box it up and ship to them for assessment/repair/replacement.

 

[SoCaliReefin]

Give EcoTech a call. Great customer service IME. They can help over the phone but you will likely end up having to box it up and ship to them for assessment/repair/replacement.

I was hoping I would not have to ship it but looks like I might have to huh? Thanks!

 

[LegoZ81]

Have you verified it is still properly aligned per the install directions? maybe something bumped it with enough force to knock it out of alignment?

 

[SoCaliReefin]

Have you verified it is still properly aligned per the install directions? maybe something bumped it with enough force to knock it out of alignment?

I tried turning it off and realigning but it still making a sort of clicking/knocking noise.

 

[jaytizzle]

Best thing you can do is call them and explain what is going on. They may be able to offer a solution over the phone. Good luck!

 

[Jpurpz831]

i think there is a way to recalibrate them let me do some research and really find out

 

[cwensil]

I had the same problem with mine. There is a white square plastic washer on the wet side underneath the impeller. The cage turns clockwise I think to remove and the cover just snaps off. I probably could have glued it back, but I called Ecotech and they sent me a new assembly fast. Also make sure the cover didn't come off the wet side magnet portion. That happens to mine sometimes when I take them apart to clean them. Hope this helps.

Sent from my ADR6400L using Tapatalk

 

[Jpurpz831]

try this got it straight from their website on the manual Pump Disconnect Error Protection
The VorTech pump can automatically shut itself down in the event that a motor and wetside decouple from one-another. To set up this mode, you must calibrate your motor using the following sequence of operations:
Go into Feed Mode by holding the Mode button for three seconds. Feed Mode is indicated by a blinking white light.
Hold the motor in your hand, separate from the wet side. The motor will still be operating so hold it carefully in a place far away from any magnetic material.
Hold Mode and Set. This LED knob will now change color from blinking white to blinking white and yellow. This indicates that you have activated the calibration sequence.
Allow the calibration sequence to run, which can take about a minute. When the calibration sequence is completed. The driver will re-start.
Re-attach the pump to your aquarium. Pump disconnect error protection has been programmed.
In the event that your motor and wetside become de-coupled, the driver will blink red to notify you of this occurrence. However, in some cases a false-error can occur. This can happen because your pump needs to be cleaned or requires other maintenance. If it happens frequently, we recommend that you UNDO the pump disconnect error protection. The pump will no longer turn off in the event of a separated wet and dry side, however you will also no longer get a false-error. To perform this cancellation of the calibration process, follow this sequence of operations:
Go into Feed Mode by holding the Mode button for three seconds. Feed Mode is indicated by a blinking white light.
Hold the motor in your hand, separate from the wet side. The motor will still be operating so hold it carefully in a place far away from any magnetic material.
Hold Mode and Set. This LED knob will now change color from blinking white to blinking white and yellow. This indicates that you have activated the calibration sequence.
Cycle power to the pump by unplugging it and re-plugging it in. The calibration has successfully been cleared out and you will no longer get a false-error.

 

[SoCaliReefin]

try this got it straight from their website on the manual Pump Disconnect Error Protection
The VorTech pump can automatically shut itself down in the event that a motor and wetside decouple from one-another. To set up this mode, you must calibrate your motor using the following sequence of operations:
Go into Feed Mode by holding the Mode button for three seconds. Feed Mode is indicated by a blinking white light.
Hold the motor in your hand, separate from the wet side. The motor will still be operating so hold it carefully in a place far away from any magnetic material.
Hold Mode and Set. This LED knob will now change color from blinking white to blinking white and yellow. This indicates that you have activated the calibration sequence.
Allow the calibration sequence to run, which can take about a minute. When the calibration sequence is completed. The driver will re-start.
Re-attach the pump to your aquarium. Pump disconnect error protection has been programmed.
In the event that your motor and wetside become de-coupled, the driver will blink red to notify you of this occurrence. However, in some cases a false-error can occur. This can happen because your pump needs to be cleaned or requires other maintenance. If it happens frequently, we recommend that you UNDO the pump disconnect error protection. The pump will no longer turn off in the event of a separated wet and dry side, however you will also no longer get a false-error. To perform this cancellation of the calibration process, follow this sequence of operations:
Go into Feed Mode by holding the Mode button for three seconds. Feed Mode is indicated by a blinking white light.
Hold the motor in your hand, separate from the wet side. The motor will still be operating so hold it carefully in a place far away from any magnetic material.
Hold Mode and Set. This LED knob will now change color from blinking white to blinking white and yellow. This indicates that you have activated the calibration sequence.
Cycle power to the pump by unplugging it and re-plugging it in. The calibration has successfully been cleared out and you will no longer get a false-error.

Thanks for the info. Still making a ton of noise! Im going to call Ecotech. I think I need a replacement.

 

[Jpurpz831]

no prob sorry that didnt work

 

[octoberfest]

To see if it's your dry side this is what I did.

1. Pull the motor from the tank (both wet and dry sides)
2. Making sure your hands are dry hold the dry side in your hand and turn the pump on
3. If it still makes noise then you need a new dry side

I've had two MP10 dry sides fail on me but they replaced them very quick.

 

[George113]

mines is doing the same, but its definitely the wet side

 

[hybridazn]

Most mp10's I've had experience with that end up making a bunch of noise is from the bearings going bad on the dryside. If it's new a warranty will fix it.

 

[Eggpaul]

Purchased 2 mp40s in February, started using them in March. Today one of them started making noise. Pulled the dry side and it still makes a clicking sound, like a bad bearing. I contacted ecotech, hopefully they can send me a new one. The other one is so quiet.