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do you have the right spacer on for your thickness of glass or acrylicI just purchased 2, Mp40 Qd's. I installed the first one and it fell off on my concrete floor. You guessed it, broken case. When I switch to feed mode guess what, it falls off. I've not had luck keeping it intact for more that 10-12 hours. I emailed support and got one response yesterday and still waiting for a second. I'm not a happy camper so far. The random flow patterns are great, when it stays on.

Not trying to be mean or anything. But Ecotech send little black plastic things that have adhesive backs on them to hold the cord of the dry side so it doesn't do that. You mount the tabs and use the zip ties and the dry side won't fall.I just purchased 2, Mp40 Qd's. I installed the first one and it fell off on my concrete floor. You guessed it, broken case. When I switch to feed mode guess what, it falls off. I've not had luck keeping it intact for more that 10-12 hours. I emailed support and got one response yesterday and still waiting for a second. I'm not a happy camper so far. The random flow patterns are great, when it stays on.
Wow. Sorry to here that. I have a Mp40 Qd and have had no issues. I hope Ecotech helps you in resolving your issues with yours.Unfortunately I did have the tape holder installed. I guess it fell off so much that it came loose. I have since zip tied it to something else as a back up.

