Trust me if things are DOA I’ll be having a similar discussion. I had one of thos “discussions” when they held over my DOA catfish order a couple years ago. Left the package in a “climate controlled” ie:read air conditioned room overnight. I can’t believe they don’t have enough planes or trucks to take over a shipment in an emergency “mechanical” issue. It’s like the mechanic saying I can’t fix your car cause I’ve only got one size hex wrench. Effers.
They don't, they really don't. Through some business dealings I found out that on any given day in the US on the average there's 5 million packages Just sitting. They don't have the infrastructure, planes trains and automobiles, or the manpower to be able to move them.
This is why
Amazon doesn't do the same day and two-day deliveries they used to. This is partially why USPS lengthened their delivery time.
It used to be nothing for me to receive packages a day or two early. Now I'm often receiving them one to two days late.
This is predicted to only get worse. In some areas you already starting to see smaller delivery companies doing the final mile delivery. Where your packages get delivered to them and they do the final delivery to the destination.
You're also seeing a lot more mailbox stores we're packages are delivered to them and held. They're delivery lockers popping up in places also. Cvs and Walgreens have already jumped on it also. It's much easier for them to drop off a big load of packages in one place then deliver them to all the separate destinations.
These delivery companies you're making money left and right. There's no reason for them to expand their operations at additional costs. They know they can only raise delivery prices so much before the average consumer stops using them.
We may be seeing the beginning of the end. Things will definitely change but don't expect them to drastically add to their fleet to improve delivery times.
You'll probably see more automated deliveries and more pickup locations.