This is not a bash against Neptune, love my Apex and has probably saved my tank at least once when my AC died in my house
So after having my trident for about 7 months, here is my experience with it:
What i like about it:
When its working its great, monitors alk, cal, and mag and now that 6 month replacements can be found it doesn't cost a ton to run, 200 for a whole year of reagents not too bad.
What i hate about it:
First trident developed an issue, was leaking and would say no sample though i could see the cuvette filling with water. Messaged support and got a refurbished unit sent to me (with new reagents) and that was working for about 3 months and now im getting errors again, no water sample and test A, B, and C failed. fixed the test failed (little kink in the line easy fix) but now it doesnt look like its pulling in water.
Overall, i'm not sure if i would get another trident considering that i've had 2 major issues with it, though when its working its great. Will update after talking to support.
So after having my trident for about 7 months, here is my experience with it:
What i like about it:
When its working its great, monitors alk, cal, and mag and now that 6 month replacements can be found it doesn't cost a ton to run, 200 for a whole year of reagents not too bad.
What i hate about it:
First trident developed an issue, was leaking and would say no sample though i could see the cuvette filling with water. Messaged support and got a refurbished unit sent to me (with new reagents) and that was working for about 3 months and now im getting errors again, no water sample and test A, B, and C failed. fixed the test failed (little kink in the line easy fix) but now it doesnt look like its pulling in water.
Overall, i'm not sure if i would get another trident considering that i've had 2 major issues with it, though when its working its great. Will update after talking to support.
