MyGHL - unusable

[lmm1967]

Been unusable for over a week.

Log in - if it connects, you get to perform 1 action before it stops communicating.

Change dosing program on 1 doser head - congrats, you get to disconnect and spend the next 3 minutes trying to get reconnected again before you can update the next dosing pump.

Doesn't matter if its an IOS device, android device, PC over the web, iPhone via web connecting directly to the IP address, Laptop connecting directly to the IP address of the P4.

Not matter what I do - i have to completely kill the entire connection every time I perform 1 action.

Anyone else having any issues?

 

[Member No 1]

Is the connection stable if you use USB and program via GCC?

 

[lmm1967]

yep

 

[griff500]

That sounds like a network issue?

 

[lmm1967]

Sure is - out of the GHL cloud systems - it's very apparent when running a PCAP

 

[griff500]

I'm not having the issue you have described and I haven't seen any noticeable number of people saying that they have your issue, so I'd guess it's an internal network issue on your side or perhaps your internet connection is having issues with more use than usual. I'm assuming you've rebooted your router.

 

[lmm1967]

Today - my network is slow - on the internet I'm pulling down 270 Mbps with upload of over 150 Mbps. Those are sustained speeds of a 4.5 GB file.

I'm able to consistently pull data down at well over DS3 speeds from a cloud data center in Frankfurt Germany today - I'm in the Southeast US.

Same experience on 2 disparate network egress points - this is not an isolated internal issue.

What wifi firmware version are your devices on? Platform? Device?

 

[nex64]

I used to have similar issues when I had my GHL.

Wonderful doser but those unnecessary connection problems just were the turning point for me.

 

[ingchr1]

If you are also having issues with the web interface (direct IP), then I would think it's a local issue since that does not go through anything external. That local issue could be your network or the P4 itself.

 

[griff500]

P4 firmware is 7.24 and WiFi Firmware is 7081.

 

[lmm1967]

If you are also having issues with the web interface (direct IP), then I would think it's a local issue since that does not go through anything external. That local issue could be your network or the P4 itself.

You are assuming that GHL is not forcing your browser to talk to their servers even when you are connected locally - the below screen shots prove that theory wrong.

When you are connected to local controller via a browser - it's all still talking to the MyGHL servers - I can't confirm where they are located but I do know that my connection endpoint into cloudflare is currently Canada based on the IP address. After cloudflare I can't currently tell you where it's going but I assure you it's not staying inside my internal network.

Notice below - address bar is the IP address of my P4e - and you can see my browser taking in plenty of data from MyGHL.com.

Also - below the second screenshot will show you that my browser is waiting almost 2 seconds every time it pulls from the MyGHL server. This happens over and over as everything refreshes. It's not waiting exactly 2 seconds - it varies each time - which tells me it's not some intentional rate limiting feature in the app/web interface.

 

[ingchr1]

Interesting

I'm guessing it has to connect for at least the logbook and maybe the sensor graph data. But I would think controller changes would be communicated directly to the controller not through the GHL servers.

Curious, what happens if you don't have a connection to the outside world and connect via the webserver. Does the webserver still function?

Do you have issues if connecting to the P4 via the Wi-Fi hotspot?

I haven't noticed any problems when connected via webserver or the app, but I haven't really been making any device changes. I have an Android and my PC is Windows 10 using Edge browser.

One issue I do have is I cannot connect to my P4 via GCC, every other method works. I'm going to power cycle it to see if that fixes the problem. I have a Wi-Fi Mini and LX7, I can connect to both of those via GCC.

 

[bdare]

Are you certain that your local network is 2.4ghz? GHL products in general do not play nice with 5ghz.

 

[lmm1967]

Both are available - as I recall the profilux will only attach to the 2.4 Ghz stuff - and I would expect to see resets / packets out of order / bad ACKs etc from the profilux when doing pcaps.

Instead - I only see those things from MyGHL.

 

[lmm1967]

Interesting

I'm guessing it has to connect for at least the logbook and maybe the sensor graph data. But I would think controller changes would be communicated directly to the controller not through the GHL servers.

Curious, what happens if you don't have a connection to the outside world and connect via the webserver. Does the webserver still function?

Do you have issues if connecting to the P4 via the Wi-Fi hotspot?

I haven't noticed any problems when connected via webserver or the app, but I haven't really been making any device changes. I have an Android and my PC is Windows 10 using Edge browser.

One issue I do have is I cannot connect to my P4 via GCC, every other method works. I'm going to power cycle it to see if that fixes the problem. I have a Wi-Fi Mini and LX7, I can connect to both of those via GCC.

I explicitly inquired about where the data is stored prior to purchasing any GHL equipment and I was assured by GHL that the data is on the device.

 

[bdare]

Both are available - as I recall the profilux will only attach to the 2.4 Ghz stuff - and I would expect to see resets / packets out of order / bad ACKs etc from the profilux when doing pcaps.

Instead - I only see those things from MyGHL.

I have a netgear Orbi. I can't really split out the 2 networks. It wasn't until I bought a seperate access point for 2.4 only that my issues stopped.

 

[lmm1967]

I have a netgear Orbi. I can't really split out the 2 networks. It wasn't until I bought a seperate access point for 2.4 only that my issues stopped.

Thank You for that info

I can present a stand alone network with only 2.4 Ghz and see what happens.

We're your problems similar to mine? at times constant disconnects, very slow to load at times etc ?

 

[bdare]

Thank You for that info

I can present a stand alone network with only 2.4 Ghz and see what happens.

We're your problems similar to mine? at times constant disconnects, very slow to load at times etc ?

Check this thread. These were the problems I was facing - https://www.reef2reef.com/threads/t...gnal-and-dropped-packets.615962/#post-6183385