Kajung2k
Community Member
Hi there. In good faith I sent Shallow Planet $40.00 via pay pal for some equipment that he has yet to deliver on.
Time Line:
07/18/16 - Received PM from Shallow Planet that the user will ship pumps and controller to me for $40.00 delivered
07/18/16 - sent $40.00 from my pay pal account to Shallow Reef
07/19/16 - sent email asking Shallow Planet to confirm the user received the money and when the user would ship the two pumps and controller
07/19/16 - Shallow Planet sent me an email saying "Yes will get tracking shortly"
07/19/16 - several hours after receiving the PM I asked Shallow Planet if its shipped and if so can you please provide a tracking number.
07/21/16 - I sent pm to Shallow Planet asking for a $40.00 refund because they have not provided me a tracking number or confirmation that the package has shipped
07/22/16 - Received a reply from Shallow Planet saying basically the user did not see my last message, and that the said package (two pumps and controller) have been sent out. Do I still want a refund? Apologized that the user missed previous message
07/22/16 - I replied back to Shallow Planet informing the user that I want my refund via pay pal, provided my email address. I also said if you already sent the package provide the tracking number so I know when to expect it. I also informed the user that I will send the package back at MY EXPENSE
I realize its only been a few days, and perhaps Shallow Planet really sent me my items. Though it is a gut feeling that he has swindled me. The PM's of "you'll get a tracking number shortly (2 days ago).." and then when I'm asking for a refund its "It's already been sent though..".. either way something seems off.
I did send one last PM informing the user that chances of me getting back my $40.00 probably will not happen and that stealing money from people is wrong. I hope I'm wrong, but it doesn't look like it.
Time Line:
07/18/16 - Received PM from Shallow Planet that the user will ship pumps and controller to me for $40.00 delivered
07/18/16 - sent $40.00 from my pay pal account to Shallow Reef
07/19/16 - sent email asking Shallow Planet to confirm the user received the money and when the user would ship the two pumps and controller
07/19/16 - Shallow Planet sent me an email saying "Yes will get tracking shortly"
07/19/16 - several hours after receiving the PM I asked Shallow Planet if its shipped and if so can you please provide a tracking number.
07/21/16 - I sent pm to Shallow Planet asking for a $40.00 refund because they have not provided me a tracking number or confirmation that the package has shipped
07/22/16 - Received a reply from Shallow Planet saying basically the user did not see my last message, and that the said package (two pumps and controller) have been sent out. Do I still want a refund? Apologized that the user missed previous message
07/22/16 - I replied back to Shallow Planet informing the user that I want my refund via pay pal, provided my email address. I also said if you already sent the package provide the tracking number so I know when to expect it. I also informed the user that I will send the package back at MY EXPENSE
I realize its only been a few days, and perhaps Shallow Planet really sent me my items. Though it is a gut feeling that he has swindled me. The PM's of "you'll get a tracking number shortly (2 days ago).." and then when I'm asking for a refund its "It's already been sent though..".. either way something seems off.
I did send one last PM informing the user that chances of me getting back my $40.00 probably will not happen and that stealing money from people is wrong. I hope I'm wrong, but it doesn't look like it.
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