NEED HELP ASAP WITH APEX

[JCSReefing]

so I was messing around and did something to my apex. I think something with profiles. Now my apex just will turn on, start up my pumps and then all of a sudden after about 10 sec shuts off, then starts it all over.. what the heck happened. On top of that it won't connect to my internet which it is hard wired to my router..
aplease please PLEASE HELP

 

[leepink23]

Have you made sure all your cables are firmly plugged into the apex?

 

[jasonamyers]

so I was messing around and did something to my apex. I think something with profiles. Now my apex just will turn on, start up my pumps and then all of a sudden after about 10 sec shuts off, then starts it all over.. what the heck happened. On top of that it won't connect to my internet which it is hard wired to my router..
aplease please PLEASE HELP

Can you get into the apex dashboard at all?

 

[JCSReefing]

Have you made sure all your cables are firmly plugged into the apex?

All cables are good yes

 

[JCSReefing]

Can you get into the apex dashboard at all?

No, as soon as all my lights go green, the eb-8 clicks off and everything else with it and then it all like re boots again

 

[jasonamyers]

In that case, the best course of action is to hit the Neptune forums and the support ticket system.

 

[JCSReefing]

In that case, the best course of action is to hit the Neptune forums and the support ticket system.

Ok so I disconnected my wxm module and ald and now I can access fusion. I was trying to make a profile and virtual switch so I can have my radions on when I do maintenance

 

[JCSReefing]

Think it was something with the wxm? If I delete that module and then re connect. Do I need to pair my vortech and radions all over again??

 

[jasonamyers]

if you are in there, I'd go into that profile and remove that part, rehook everything up and see if it comes back together. Focus on just trying to undo the last thing you changed.

 

[JCSReefing]

if you are in there, I'd go into that profile and remove that part, rehook everything up and see if it comes back together. Focus on just trying to undo the last thing you changed.

Whew, after a couple hours for it all back. NO idea what happened. All I know is when I went into profiles to make one for maintenance for like my lights to come on when I do a virtual switch and then hit the upload, everything went off, came back on but then just off and on, off and on. No idea why but I'm glad I figured it out