Need Help: Finding a shop that can replace a pane of glass

TragicDog · Jun 10, 2020

Hey everyone, long story short I had water in my tank for 2 weeks and a crack developed over night from what looks like the top rim down. I've contacted the LFS where I bought it from and they are refusing to give me a price on repair saying that it's all my fault and I should have had them set it up. Anyways I'm beyond working with them when they can't even give me a price on repair.

So I need a shop that I can take my tank to and get the front pane replaced. it's 36x24x0.5".

Anyone know of any places I can at least call and see if they can/will do it?

I'm in Redlands. but am willing to drive to another county to get it fixed.

reefwiser · Jun 11, 2020

What brand of Aqurium ? Brands have warranty.

fishguy242 · Jun 11, 2020

bummer sorry to see ,1st do you have live stock safe,most places won't repair because of liability,poss sign waiver,did you ding it or just broke? warranty,or recommend new tank,stinks,hard to trust a reseal..jmo,check into @Joe Glass Cages ,great company,great prices?? best wishes

TragicDog · Jun 11, 2020

reefwiser said:
What brand of Aqurium ? Brands have warranty.

custom bought through my LFS who is refusing to talk to me and even give me pricing on a repair.

TragicDog · Jun 11, 2020

fishguy242 said:
bummer sorry to see ,1st do you have live stock safe,most places won't repair because of liability,poss sign waiver,did you ding it or just broke? warranty,or recommend new tank,stinks,hard to trust a reseal..jmo,check into @Joe Glass Cages ,great company,great prices?? best wishes

it was still cycling. nothing in it but rock, sand, water, and bacteria.

my first big tank. at this point I'm out of the hobby as I can't afford to buy a new 90g tank right now. just looking for a repair. ie replace the panel of glass.

fishguy242 · Jun 11, 2020

any luck yet?? not too call anyone out ,did the shop sub the tank out to builder,if so what company built it??/

TragicDog · Jun 11, 2020

fishguy242 said:
any luck yet?? not too call anyone out ,did the shop sub the tank out to builder,if so what company built it??/

no luck yet. all I know is the guy's name is Alex. He built all the tanks in LFS. so I've seen his work and it's very good. but he and the shop are not standing behind this work. thank you for no one asking what the shop's name is. I'm not ready yet to reveal it if I ever do.