Need some advise. New to the hobby.

[Saintgoodness]

I’m off to a dissappointing start. I ordered the Cobalt 40 gal C-Vue from Live Aquaria. I received the stand with no aquarium. I thought I was ordering both since the photo showed both and the ad said ”Aquarium and Stand”. I don’t want to go off on too much of a rant here on Live Aquaria, but their website is misleading and deceptive. The Cobalt 40 gal C-Vue is out of stock, so all I have it’s custom stand, pathetic. Any advise on where I might find a Cobalt 40 gal C-Vue or an alternative all in one tank that will fit my empty tank stand?

 

[pseudorand]

They won't take returns? If their website really is deceptive, you can always dispute the credit card charge to force them to take it back. My bank has always been fair if not favorable with credit card disputes.

 

[Fred2482]

Welcome! Sorry to hear this. If you haven't already asked to return, I definitly would.

 

[Saintgoodness]

They said they would take it back and refund my purchase, but unfortunately, I’ve unpacked it and put it together. It’s like a piece of IKEA furniture with a lot of parts. I don’t even have the box anymore. I was expecting the Aquarium today and called to check on the status. That’s when I got the bad news. Sending it back to get a refund is a weak attempt at solving my problem. The frustration is still pretty fresh. Packing it up and sending it back is not my best option. I still want to start the hobby. Having a stand I guess is a start.

 

[Saintgoodness]

I’m wanting to explore other options before sending it back since the stand is already unpacked and put together.

 

[KingTideCorals]

Any refund for it? Sorry about the loss of the tank..

 

[PTXReef]

Don't let this little hurdle discourage you from your dream tank! At least we have a nice stand now, time for the set up and to start a build thread! ;Joyful

Welcome to R2R and happy reefing!

 

[fishguy242]

hi,i would honestly return and start fresh w combo you like

 

[SantaMonica]

Hope it works out

 

[SPR1968]

I hope it all gets sorted for you and Welcome to R2R

 

[Fishurama]

Sorry they screwed you. Ill try finding it.

Here you go. Expensive little guy. Or find any other tank size that fits your stand. The aquarium size is 36x18x14 and the stand size is 38x18x36. Any tank that will fit the stand will work.

Cobalt Kit C-vue Aquarium 40g SD-4 {L-2}

The C-Vue 40 gallon all-in-one aquarium features a revolutionary filter sock holder designed to capture more water. Made from low-iron, crystal clear, glass they provide the utmost in viewing. C-Vue aquariums are designed for both salt and fresh water and feature two filter socks to ensure high...

www.petswarehouse.com

Cobalt C-Vue 40 Gallon

subject to availability. local pick up only. not available for shipping . current pricing adjusted for covid. a wait may be required on all cobalt aquariums 40 Gallon C-Vue Reef-Ready aquarium by Cobalt built-in rear filtration w/filter socks 2-return pumps included Cabinet included tank...

aqua-dreams.com

 

[KJ]

Welcome to R2R!!!

 

[BeltedCoyote]

Welcome to R2R!!!

+1 for returning the stand and getting another combo you like

 

[Jimbhoy13]

Welcome to R2R. I Hope they sort you out quickly. Lots of knowledgeable and helpful people here who will support and advise you when needed.

 

[LiveWire]

Welcome to the REEF!!

 

[BackToTheReef]

Welcome to R2R! Don't let it get to you too much, once you get a tank set up this will be a distant memory!

(I saw a "combo" I thought I liked on sale but was a little worried at how cheap it was, this might explain it so you weren't alone!)

 

[WIReefer]

Welcome to R2R!!!