- Joined
- Sep 8, 2019
- Messages
- 2,306
- Reaction score
- 2,863
- What state or country do you live in
- Florida
Don't understand why fuse would trip I don't run my lights on it only return skimmer circulation pump heater and a fan. And how are things still running if fuse tripped?
No they should not be running if the fuse is blown. The heater does use a lot of current but it depends on the size. I also find it strange that you cannot return it if it is only five days old!
If Neptune cannot fix or change the unit then I would contact my credit card company. But first give them a chance to make things right.

Yeah there are a couple, but they all have to be massively customized and expensive. If you are still interested I’ll see if I can dig up some names. Some of their techs talked to me about the apex and kind of lost their minds at the functionality for the cost.

