Neptune ATK both optical sensors closed?

[MACHO]

Hey so i just got my atk and the optical sensors on the apex app just show closed the wont go to open even if i move it out of the water.

 

[SuncrestReef]

How long did you leave them out of the water? The Fusion dashboard has between 30 - 60 seconds of delay before showing the current status of switches.

Read my ATK tutorial and follow the troubleshooting instructions I listed to test your optical sensors and the FMM:

Neptune Apex Programming Tutorials, Part 3: Automatic Top-Off Kit (ATK)

Part 3 of our series on learning how to program your Neptune Apex for automatic top-off in a saltwater aquarium.

www.reef2reef.com

 

[MACHO]

How long did you leave them out of the water? The Fusion dashboard has between 30 - 60 seconds of delay before showing the current status of switches.

Read my ATK tutorial and follow the troubleshooting instructions I listed to test your optical sensors and the FMM:

Neptune Apex Programming Tutorials, Part 3: Automatic Top-Off Kit (ATK)

Part 3 of our series on learning how to program your Neptune Apex for automatic top-off in a saltwater aquarium.

www.reef2reef.com

Fixed thank you

 

[rblackmon89]

Sorry to revive this older post...just wanted to say thank you!
Pushing in did the trick for me.