Neptune ATK keeps switching sensors

[ZipAdeeZoa]

Hello Everyone

The LFS I work for was tasked with doing 300 gallon install for a new building and part of that package include the apex, my boss tasked with setting up the apex since I use the junior on my own tank and somewhat familiar with the Neptune ecosphere. With that said- I'm at a loss ;Hilarious

I installed the ATK as per the instructions and used the ATO task function. Every thing looked good so I turned it on and went home and started getting alert messages soon after. Upon returning I noticed that the high/low sensors were the same sensor which was not how I left it. I changed the sensors, double checked the optical sensors on the actual unit were plugged into the right place, saved and went back to the dash only to get the same alert message. When I reopened the ATO outlet the sensors had changed back to the same sensor for both. I tried this several times and now matter what order I set the sensors and save it keeps switching back as pictured below. this isn't an issue I've run into before so I'm hoping you guys can help me figure this out! below is a before and after of when I program and save then what I comeback to after. Thanks!

 

[SuncrestReef]

The output should not be set with the Control Type as "ATO". The ATK Setup Task in Fusion should configure the output Control Type to "Advanced", and it will have specific programming defined. Please read my ATK Tutorial for a complete description of how the ATK works and what each line of programming does. In the tutorial I also explain the benefit of renaming each of the sensors prior to running the Setup task so the sensor names are obvious.

See: https://www.reef2reef.com/ams/neptu...torials-part-3-automatic-top-off-kit-atk.692/

 

[ZipAdeeZoa]

Thanks! I'll give it a read!

 

[ZipAdeeZoa]

The output should not be set with the Control Type as "ATO". The ATK Setup Task in Fusion should configure the output Control Type to "Advanced", and it will have specific programming defined. Please read my ATK Tutorial for a complete description of how the ATK works and what each line of programming does. In the tutorial I also explain the benefit of renaming each of the sensors prior to running the Setup task so the sensor names are obvious.

See: https://www.reef2reef.com/ams/neptu...torials-part-3-automatic-top-off-kit-atk.692/

Ok so I read the article (very well explained by the way!) however I feel as though I'm still missing something. The code thats outlined in this article is for the FMM (If I'm reading it correctly) so does the outlet need to have the same code as the FMM or does it need something different?

The outlet on my personal tanks code is set to on and fallback on, should the same code be implemented for this outlet?

Lastly does any of this explain why the apex continues to switch the sensors after I've saved different ones?

Apologies for my lack of understanding, I really thought I understood this until tonight but the 11 and counting ALARM:OFF notifications I currently have on my phone prove otherwise. ;Dead

 

[SuncrestReef]

Ok so I read the article (very well explained by the way!) however I feel as though I'm still missing something. The code thats outlined in this article is for the FMM (If I'm reading it correctly) so does the outlet need to have the same code as the FMM or does it need something different?

The outlet on my personal tanks code is set to on and fallback on, should the same code be implemented for this outlet?

Lastly does any of this explain why the apex continues to switch the sensors after I've saved different ones?

Apologies for my lack of understanding, I really thought I understood this until tonight but the 11 and counting ALARM:OFF notifications I currently have on my phone prove otherwise. ;Dead

The program code in my tutorial is what controls the 24v Accessory output on the FMM module, which is where the PMUP plugs in. This is the output that should turn ON when the low sensor is Open (after the 60 minute Min Time delay) and OFF once the low sensor is Closed due to water reaching it.

I assume the output you're describing as Fallback ON and Set ON is where you have the 24v power adapter brick plugged in, which supplies power to the FMM's 24v Accessory port. If that's the case, you're better off plugging in the power brick in a standard wall outlet or power strip so you don't waste a valuable controllable outlet on your EnergyBar.

 

[ZipAdeeZoa]

The program code in my tutorial is what controls the 24v Accessory output on the FMM module, which is where the PMUP plugs in. This is the output that should turn ON when the low sensor is Open (after the 60 minute Min Time delay) and OFF once the low sensor is Closed due to water reaching it.

I assume the output you're describing as Fallback ON and Set ON is where you have the 24v power adapter brick plugged in, which supplies power to the FMM's 24v Accessory port. If that's the case, you're better off plugging in the power brick in a standard wall outlet or power strip so you don't waste a valuable controllable outlet on your EnergyBar.

Thank you for clearing that up!