Neptune EB832 - fan

Biff0rz · Nov 3, 2023

I repaired my eb832 and that went well. Once put back together though the internal fan is now making a ton of noise. I tried using hot glue, oil, and cleaning it with no luck. I want to replace the fan but I do not know the size - has anyone replaced theirs and know what size/voltage to purchase?

MnFish1 · Nov 3, 2023

Biff0rz said:
I repaired my eb832 and that went well. Once put back together though the internal fan is now making a ton of noise. I tried using hot glue, oil, and cleaning it with no luck. I want to replace the fan but I do not know the size - has anyone replaced theirs and know what size/voltage to purchase?

I would call customer support as a suggestion. My EB needed replacement due to a similar issue

Biff0rz · Nov 3, 2023

MnFish1 said:
I would call customer support as a suggestion. My EB needed replacement due to a similar issue

Yea, I intend to repair it on my own again as it's a very easy fix. I already re soldered a new voltage regulator, changing the fan will be cake.

MnFish1 · Nov 3, 2023

Biff0rz said:
Yea, I intend to repair it on my own again as it's a very easy fix. I already re soldered a new voltage regulator, changing the fan will be cake.

So - just curious - what was the question?

Biff0rz · Nov 3, 2023

MnFish1 said:
So - just curious - what was the question?

What is the size and voltage of the fan so I can buy one and repair it

MnFish1 · Nov 3, 2023

Biff0rz said:
What is the size and voltage of the fan so I can buy one and repair it

OH all good - just call Neptune. They will tell you

Biff0rz · Nov 7, 2023

MnFish1 said:
OH all good - just call Neptune. They will tell you

I called them.... They refused to tell me.

Lbrdsoxfan · Nov 7, 2023

30x30x6 fan. Needs to be 2 pin, 5VDC. I'm not in the USA @ the moment, so looking it up on amazon.fr is a pain. You can source one easy enough.

dadnjesse · Nov 7, 2023

Biff0rz said:
I called them.... They refused to tell me.

They don't want you to be able to fix it yourself.

Lbrdsoxfan · Nov 7, 2023

MnFish1 said:
OH all good - just call Neptune. They will tell you

They aren't gonna tell you anything besides send it in and we will sell you a refurbished for (IIRC) 170ish dollars.

Biff0rz · Nov 7, 2023

Lbrdsoxfan said:
30x30x6 fan. Needs to be 2 pin, 5VDC. I'm not in the USA @ the moment, so looking it up on amazon.fr is a pain. You can source one easy enough.

Thanks!!!

dadnjesse said:
They don't want you to be able to fix it yourself.

I know...which is why I originally asked here lol

Lbrdsoxfan said:
They aren't gonna tell you anything besides send it in and we will sell you a refurbished for (IIRC) 170ish dollars.

exactly, no thanks!

MnFish1 · Nov 7, 2023

Lbrdsoxfan said:
They aren't gonna tell you anything besides send it in and we will sell you a refurbished for (IIRC) 170ish dollars.

Actually - the reason I suggested it - is that (this was before the current corporate arrangement) I never had a problem asking them about replacement parts - as well as troubleshooting over the phone requiring taking the unit apart. The second reason was that the OP already had problems replacing the first fan - I guess I assumed that since he had the old one - he could tell some kind of part number etc. I'm not a big Apex fan however. I hope the OP has luck in finding what he needs

Biff0rz · Nov 7, 2023

Lbrdsoxfan said:
30x30x6 fan. Needs to be 2 pin, 5VDC. I'm not in the USA @ the moment, so looking it up on amazon.fr is a pain. You can source one easy enough.

Do you happen to know what amperage draw it is? Not having much luck finding one on amazon but ebay has a few options.

Lbrdsoxfan · Nov 7, 2023

Try a 30x30x7 fan. IIRC I'm running one of those as a replacement. Those are everywhere on Amazon. You want to stay under .4 watts.

Gudhjem · Nov 7, 2023

I bought this based on some advice on this forum when I asked the same question. haven't installed ityet.

GeeekPi Raspberry Pi 4 Fan 30x30x7mm DC Brushless CPU Cooling Fan 3.3V 5V with 7PCS Raspberry Pi Heatsink for Raspberry Pi 4 Model B,3B+,Pi 3 & Pi Zero/Zero W & Retroflag NESPI CASE Plus (2-Pack)

Biff0rz · Nov 7, 2023

Gudhjem said:
I bought this based on some advice on this forum when I asked the same question. haven't installed ityet.

GeeekPi Raspberry Pi 4 Fan 30x30x7mm DC Brushless CPU Cooling Fan 3.3V 5V with 7PCS Raspberry Pi Heatsink for Raspberry Pi 4 Model B,3B+,Pi 3 & Pi Zero/Zero W & Retroflag NESPI CASE Plus (2-Pack)

I noticed that these have separate wires and not the molex that the eb832 has. Are you going to cut/solder the old connector to the new fan?

Gudhjem · Nov 8, 2023

Biff0rz said:
I noticed that these have separate wires and not the molex that the eb832 has. Are you going to cut/solder the old connector to the new fan?

I haven't got that far yet, but yes, if the connector is not the same, I would repurpose the old one.