Neptune/Fusion issues?

[bkelley02]

Is anyone else having issues with their Neptune's restarting on their own today? I have 2 separate systems (both classics) and they have been restarting on their own for about the past hour. 6-7 times each in the past hour. I thought I remembered there was a similar issue not too long ago where there was issues with their system causing this to happen.

Anyone else having this happen today?

 

[SuncrestReef]

This issue has been happening to Classic owners for quite a while. Neptune released a firmware update in August 2019 that corrects the problem. See https://www.neptunesystems.com/firmware/

 

[infinite0180]

Update to the latest and youll be good to go again...

 

[bkelley02]

Thanks. I'll give that a try. I must have missed this.

Thank you again!

 

[moreef]

Wow so glad I saw this. I have been thinking it was something with my equipment or a short causing this. Thanks ya’ll