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Neptune Systems Great Customer Service

  • Thread starter Thread starter Tcook
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Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

Tcook

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I have two Cor 20 pumps running as the returns on my 120 for the past 2 years. The Cor that runs my UV, carbon reactor and chiller went out on Saturday night. Everyone was out of stock for the controller. Was going to O/N a new pump from BRS. Emailed Neptune and they replied Sunday AM saying they have a controller for me. Threw in a power brick for free. A+++ to Vincent and Morgan. Who works Sunday?!!!
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

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