New EB632 announced for International market!

SuncrestReef · Jul 14, 2021

Neptune today revealed their new EB632 for the international market using 220-240v, and announced the EB6 will be discontinued. See the announcement video here:

I updated my Apex Hardware Overview article to include the EB632, and to note the discontinuation of the older EB6.

KarlsReef · Jul 14, 2021

Finally can't wait now just need to save pennies, will this coincide with the international supply of GRO and SKY I wonder?

ReefingwithO · Jul 15, 2021

Any release date information?

SuncrestReef · Jul 15, 2021

ReefingwithO said:
Any release date information?

In the video they stated end of summer.

KarlsReef · Jul 15, 2021

Also we have to expect a price increase over the eb6 (which is being phased out) possibly a significant one even tho NS said they will be offered to the distributor at the same price as the USA eb832 and they the UK/EU will end up costing more so we don't have a price yet? it was nice to hear a bit about the supply chain issues so we have some idea as to why the GRO hasn't been seen outside the USA yet. Hope all this crazy time sods off now there appears to be restrictions being eased in many places... Who knows tho

richarddeweerd · Jul 28, 2021

I hope it is a bit affordable I'm trying to get a Shuko EB6 for almost 6 months now. I'm already considering selling the APEX and move to GHL or an open source solution like Reefpi.

Sleepydoc · Jul 28, 2021

FWIW, it appears that it also has the 3 1link ports and 2 controllable 24V accessory ports.

I wonder why they made it a 6 outlet strip instead of an 8 outlet strip - Perhaps the size of the plugs/outlets?

SuncrestReef · Jul 29, 2021

Sleepydoc said:
FWIW, it appears that it also has the 3 1link ports and 2 controllable 24V accessory ports.

I wonder why they made it a 6 outlet strip instead of an 8 outlet strip - Perhaps the size of the plugs/outlets?

Yes, the "32" in "EB832" and "EB632" is because they have 3 x 1Link ports and 2 x 24v accessory ports. The reason they went with 6 outlets was due to the larger size of UK and Schuko plugs to fit into roughly the same footprint as the US EB832 with NEMA 5-15 outlets.

725196 · Jul 29, 2021

How about an EB12 32 for the US market

Sleepydoc · Jul 31, 2021

SuncrestReef said:
Yes, the "32" in "EB832" and "EB632" is because they have 3 x 1Link ports and 2 x 24v accessory ports. The reason they went with 6 outlets was due to the larger size of UK and Schuko plugs to fit into roughly the same footprint as the US EB832 with NEMA 5-15 outlets.

Any word on why this took so long? I understand that they have to get separate approvals for the European market, but there should have been pretty minimal work involved to change the design, and having seen the inside, I know many (if not all) of the components they used were already rated to 240V, so 5 years seems exceptionally long.

I think Neptune did a disservice to their European and Australian customers by waiting so long. They also likely ended up hurting their market share there as well.

AlexLS · Aug 1, 2021

Don't get me wrong but this product is an insult for us (or at least for me). They release a product with 6 year delay and it is less than the original. This should never been released. I don't care about their limitations or whatever problems they had, we discovered DC and AC current loooong time ago and controllable plugs are not rocket science. Also, don't try and mention approvals or legislation were complicated/long as we are not stupid.

I am wondering if we can we expect the same failures form this version, as the US version?...or we got a few extra "international" ones that we should care about? It is clearly by design that you don't care about other markets, this looks like a desperate cash grab. Just hear this out..."they went 6 ports because they are larger and could not fit", so they actually had to DO something about it, like, I don't know, develop a product for other markets maybe?

I am sorry by the tone of this message but, for me, is in par with your attitude for non US markets. You (Neptune if you are reading) get treated the same as you treat your customers.

Sleepydoc · Aug 1, 2021

AlexLS said:
Don't get me wrong but this product is an insult for us (or at least for me). They release a product with 6 year delay and it is less than the original. This should never been released. I don't care about their limitations or whatever problems they had, we discovered DC and AC current loooong time ago and controllable plugs are not rocket science. Also, don't try and mention approvals or legislation were complicated/long as we are not stupid.

I am wondering if we can we expect the same failures form this version, as the US version?...or we got a few extra "international" ones that we should care about? It is clearly by design that you don't care about other markets, this looks like a desperate cash grab. Just hear this out..."they went 6 ports because they are larger and could not fit", so they actually had to DO something about it, like, I don't know, develop a product for other markets maybe?

I am sorry by the tone of this message but, for me, is in par with your attitude for non US markets. You (Neptune if you are reading) get treated the same as you treat your customers.

How is it less than the original? The previous EB6‘s only had 6 outlets. The EB632 also has 6 outlets, adds current monitoring, 1 link outlets and controllable 24V outlets. I agree that it shouldn’t have taken so long, but I can’t understand your other complaints.

The main failure I’m aware of with the EB832s has been the small 12V DC supply module that supplies the power for the relays. I know they updated that and made some other changes in the U.S. version a few years ago. I don’t know if the failure rate decreased or not but I presume the would have used the same updated supply in the international versions.

Also, In case you didn’t see the announcement, Neptune just Merged with Bulk Reef Supply, so I wouldn’t necessarily count on someone seeing this post.

richarddeweerd · Aug 1, 2021

It is less than the original is that the US version has 8 output. The EU one will probably be more expensive than the US one but with 2 outputs less

Sleepydoc · Aug 5, 2021

richarddeweerd said:
It is less than the original is that the US version has 8 output. The EU one will probably be more expensive than the US one but with 2 outputs less

So was the previous EB6 - they are being completely consistent. The GHL only has 6 outlets, too (with no DC outputs.)

richarddeweerd · Sep 21, 2021

@Sleepydoc
I know that the previous shuko version also was 6 outputs, but that is still less than the 8 outputs on the US models. I've been designing electronics long enough to know that there is no need to used different electronics in a 110v version or a 230v. So the only physical difference is the outlet itself.

I finally got mine with the schuko plugs, and the power connections are working fine. But on the other hand, the power readings are really bad, it tells me it uses about 50 Watts while nothing was even connected, it also says that the voltage is 254 Volt while it really is only 230

SuncrestReef · Sep 21, 2021

richarddeweerd said:
@Sleepydoc
I know that the previous shuko version also was 6 outputs, but that is still less than the 8 outputs on the US models. I've been designing electronics long enough to know that there is no need to used different electronics in a 110v version or a 230v. So the only physical difference is the outlet itself.

I finally got mine with the schuko plugs, and the power connections are working fine. But on the other hand, the power readings are really bad, it tells me it uses about 50 Watts while nothing was even connected, it also says that the voltage is 254 Volt while it really is only 230

The EB832 and older EB models can be calibrated when they are reporting incorrect power usage numbers. I don’t know yet if this same procedure works for the new EB632, so perhaps you might want to confirm with Neptune Support before trying it. The instructions are here:

Apex 832 not reporting Watts or Amps

I'm new to this controller system but jumped in deep all at once on my new 375. Among other things I have 3 EB832's. All three work to power devices plugged into it and can be controlled. The only problem with one of the EB's is that it does not report Power or Current correctly. I have...

www.reef2reef.com

richarddeweerd · Sep 21, 2021

Sleepydoc said:
So was the previous EB6 - they are being completely consistent. The GHL only has 6 outlets, too (with no DC outputs.)

SuncrestReef said:
The EB832 and older EB models can be calibrated when they are reporting incorrect power usage numbers. I don’t know yet if this same procedure works for the new EB632, so perhaps you might want to confirm with Neptune Support before trying it. The instructions are here:

Apex 832 not reporting Watts or Amps

I'm new to this controller system but jumped in deep all at once on my new 375. Among other things I have 3 EB832's. All three work to power devices plugged into it and can be controlled. The only problem with one of the EB's is that it does not report Power or Current correctly. I have...

www.reef2reef.com

I'm working on this with Neptune support indeed, and they helped me calibrate the wattage readings. Voltage reading is still to high, but I'm waiting for the next step of Neptune support