This is the e-mail I sent to AI this morning. I have not got a response yet, but no big deal I just sent it. I posting it on here to see if any of you have had the same problem and know how to fix it or what to do. Thanks for help
I recently add a second light to my system. The first light is a hydra and is connected to the wireless controller with no issues for several months. I just got a another hydra light I plugged it in and I could scroll thru the light intensities using the red button on the back of the light. When I went to connect it wirelessly thru the controller that is when the problems started. I went to the setup lights function on the controller and it found both lights. It said that one light needed a firmware update. So I accepted the update and the new light flashed while updating. After it updated I need to select the left flashing light, that is the old light and it was flashing so I accepted that. Then it said the left+1 light should be flashing. That would be the new light but it was not flashing. I press accept anyways and then the setup is complete but the only light that is on is the original. I have tried several thing to fix it, I did a factory reset on the controller, I did factory resets on both of the lights and I also tried not accepting the firmware update for the light. None of these worked, I hope that you can help me either fix the problem or have the light replaced
I recently add a second light to my system. The first light is a hydra and is connected to the wireless controller with no issues for several months. I just got a another hydra light I plugged it in and I could scroll thru the light intensities using the red button on the back of the light. When I went to connect it wirelessly thru the controller that is when the problems started. I went to the setup lights function on the controller and it found both lights. It said that one light needed a firmware update. So I accepted the update and the new light flashed while updating. After it updated I need to select the left flashing light, that is the old light and it was flashing so I accepted that. Then it said the left+1 light should be flashing. That would be the new light but it was not flashing. I press accept anyways and then the setup is complete but the only light that is on is the original. I have tried several thing to fix it, I did a factory reset on the controller, I did factory resets on both of the lights and I also tried not accepting the firmware update for the light. None of these worked, I hope that you can help me either fix the problem or have the light replaced
