New LiveAquaria Policy on Returns

[LobsterOfJustice]

Just figured I would give everyone a heads up, since I haven't seen this mentioned anywhere. As of 8/1, LiveAquaria now requires an emailed photo of any deaths in order to receive a refund. Not complaining, just figured people should be aware... I have ordered once or twice a year from them for probably a decade and have never been asked for a photo before so I've gotten in the habit of tossing any dead and giving them a call a day or two later when I get a chance. I explained the situation and they were nice enough and honored my refund since it was a new policy I was not aware of. Just keep in mind going forward this will remove refunds for those deaths that just disappear and never show up...

EDIT: Title should say "refunds" not "returns"...

 

[Pellikan]

One more reason to qt. At least then you have a body. I've never found remains from my dt. I just realize one day I haven't seen fish X in a while.