New MP40 problems

Pennywise the Clown · Jan 10, 2020

My new MP40 was bought and installed yesterday. Later in the day, whilst in work, I got a call from my daughter that the pump was making a load noise and she took a short video before switching the pump off.

I checked everything and all seemed okay so the pump was switched on again this morning. It has run fine for 12 hours and then it started to make a noise again and I noticed that the wet side was slowly rotating. I have the correct spacer for my 10mm glass.
Any ideas?

reef lover · Feb 2, 2020

Do u have the dry side adhesive secure?
Something is sliding for some reason...

Pennywise the Clown · Feb 2, 2020

reef lover said:
Do u have the dry side adhesive secure?
Something is sliding for some reason...

I gave the glass a really good clean on both sides and it has been fine ever since.

AC1211 · Feb 2, 2020

I would take it off and re set it up and also scrape the glass on the wet side real quick just to be safe.

robbyg · Feb 2, 2020

Is this not the same video from several weeks ago saying my MP-40 is going in reverse?
This pump is clearly pulling water towards itself.

Pennywise the Clown · Feb 2, 2020

robbyg said:
Is this not the same video from several weeks ago saying my MP-40 is going in reverse?
This pump is clearly pulling water towards itself.

Yeah, thread was resurrected.
Whatever the issue was seems to have sorted itself out. I haven't had any issues for 3 weeks (touches wood)

gotmesalty77 · Feb 2, 2020

Pennywise the Clown said:
My new MP40 was bought and installed yesterday. Later in the day, whilst in work, I got a call from my daughter that the pump was making a load noise and she took a short video before switching the pump off.

I checked everything and all seemed okay so the pump was switched on again this morning. It has run fine for 12 hours and then it started to make a noise again and I noticed that the wet side was slowly rotating. I have the correct spacer for my 10mm glass.
Any ideas?

So ive got one that was made last spring and recently after coming out of feed mode it makes a funny clunk and and then the dryside falls off. Working with ecotech now to see whats up. They have been very measured with me so far.

Pennywise the Clown · Feb 2, 2020

gotmesalty77 said:
So ive got one that was made last spring and recently after coming out of feed mode it makes a funny clunk and and then the dryside falls off. Working with ecotech now to see whats up. They have been very measured with me so far.

I've recently seen a video on YT where exactly the same thing was happening.
I think Ecotech said that it was the sudden surge from feed mode back up to full speed that was the issue.
Maybe up your feed mode speed a bit?

gotmesalty77 · Feb 2, 2020

Pennywise the Clown said:
I've recently seen a video on YT where exactly the same thing was happening.
I think Ecotech said that it was the sudden surge from feed mode back up to full speed that was the issue.
Maybe up your feed mode speed a bit?

Really I didn't see the video at all but I'm scared to put it back on. You have the link?

Pennywise the Clown · Feb 2, 2020

gotmesalty77 said:
Really I didn't see the video at all but I'm scared to put it back on. You have the link?

I'll try and find it but it was a random vid that I found whilst searching through YT.
You can actually see his MP40 slide down the glass in the background as he talks on camera.

gotmesalty77 · Feb 3, 2020

I cant wait to hear why ecotech isnt at fault and i need to pay x amount of dollars to fix it. They could care less that i have been a die hard loyal fan since '12 i just want my very expensive pump to work properly.