New Reefer 170, cracked overflow

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Will Red Sea Replace the tank for free?


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Also, @redpine42, call Red Sea. They will send you another tank. Unfortunately you'll have to wait until it comes again.

What you can do is try to salvage the existing tank. Remove the overflow, and see if the rest of the tank is solid. You can then rebuild the overflow with your own glass or acrylic etc.
 
My 525 XL arrived last Thursday with the overflow box busted. Poor packaging and care is the reason. Only one metal strap was holding the crate together. I cut that strap and removed 3 screws and the whole crate fell apart. The top of the box had the doors on it and was covered in a plastic sheet. When I took the plastic sheet off, there were boot prints all over the top of the box. The plastic rims on the sides had popped of the overflow and one side was a little crumpled. I'm guessing the sump shifted in transit and broke the overflow box.

I hope someone is going to fix this. It took two weeks for UPS to deliver it and now I just got a broken fish tank in my garage. The vendor says Red Sea will ship another, but that is all I've heard.

I also heard Red Sea will not take the tank back, so now I need to figure out what to do with this broken tank in my garage.
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I'm sure they'll send you another. But hey if it's the over flow that's cracked. A little diy can fetch you a beautiful free tank
 
I'm sure they'll send you another. But hey if it's the over flow that's cracked. A little diy can fetch you a beautiful free tank
Mine is busted up, so I'd have to replace the box. I was looking at what it would take to repair. Red Sea does not sell any replacement parts for the overflow box. I found a site that will build a custom acrylic overflow box, but then I'd need to mod the return. I could buy the glass custom cut, but would have to carefully remove the plastic on top to reuse, since it can't be bought. Also the front piece is an odd cut of glass.

And of course all the stuff I bought to set up the tank, I'd now need to double. Could be an expensive repair. lol
 
Also, @redpine42, call Red Sea. They will send you another tank. Unfortunately you'll have to wait until it comes again.

What you can do is try to salvage the existing tank. Remove the overflow, and see if the rest of the tank is solid. You can then rebuild the overflow with your own glass or acrylic etc.
The vendor is already working on a replacement tank... Should I still call Red Sea? The rest of the tank looks good. Has anyone done a replacement and documented it?
 
Your vendor is probably already working with Red Sea, so I think you can just wait for that to happen.

In terms of your current tank, I would treat it as an extra tank, rather than trying to fix it to replace the damage. Let Red Sea do that part for you. This new tank you can just use as a spare, new one, or you can give it away to someone in the community. I'd vote on fixing it up for a future project or you can make it nice and sell it cheap to someone.

What I've seen people do is, remove the entire overflow box completely, and use a piece of glass to cover the whole bottom of the tank, new, so that the drilled holes on the bottom aren't exposed anymore. You lose a tiny bit of height in the tank, but it's small, and having a huge second layer of glass put in would be easy and sturdy. I've also considered putting down starboard over the top as well. The idea is, once that's done, you don't have to deal with those bottom drilled holes. Then you can put something like a ghost overflow into the back of the tank with a few drilled holes and you're done.
 
Your vendor is probably already working with Red Sea, so I think you can just wait for that to happen.

In terms of your current tank, I would treat it as an extra tank, rather than trying to fix it to replace the damage. Let Red Sea do that part for you. This new tank you can just use as a spare, new one, or you can give it away to someone in the community. I'd vote on fixing it up for a future project or you can make it nice and sell it cheap to someone.

What I've seen people do is, remove the entire overflow box completely, and use a piece of glass to cover the whole bottom of the tank, new, so that the drilled holes on the bottom aren't exposed anymore. You lose a tiny bit of height in the tank, but it's small, and having a huge second layer of glass put in would be easy and sturdy. I've also considered putting down starboard over the top as well. The idea is, once that's done, you don't have to deal with those bottom drilled holes. Then you can put something like a ghost overflow into the back of the tank with a few drilled holes and you're done.

Why not use the holes in the bottom, all the Red Sea plumbing is available for purchase? This guy can build a custom overflow that would fit. Unfortunately, it's acrylic and minor changes would be needed to the Red Sea plumbing
http://www.melevsreef.com/catalog/acrylic-products-0
 

IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

  • Yes!

    Votes: 32 45.7%
  • Not yet, but I have one that I want to buy in mind!

    Votes: 9 12.9%
  • No.

    Votes: 26 37.1%
  • Other (please explain).

    Votes: 3 4.3%
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