First - welcome to the club.
Second - correct, do not calibrate. Follow the instructions. This allows it to run through its paces, your placement, etc. I didn't calibrate for 7 or 8 days.
With that out of the way how did you compare results? Manually I know but what test kit and was the test run about the same time? For example I use the Hanna Alk kit and I will grab a sample of water before the scheduled test at 12:00 (Noon). So around 11:50 or so I'll grab some water and run the test. Then compare to the Tridents results. Each time the Trident and Hanna are close within their respected area of tolerance.
I also send in about 2 ATI ICP tests a year. Again I will grab the water a few minutes before the Tridents test to package up and send off. Those results are again similar to what the trident is reporting. I do not manually test Ca or Mag because I'm not a fan of those tests manually but the ATI results and Tridents are again similar.