New ways to contact Dr. reef

[ssdawood]

Dr reef I am visiting your site to purchase fish.
How do I know size of fish. Is it listed someplace
I see an Achilles tang that I am interested in. What is the size.

 

[LeftyReefer]

Dr reef I am visiting your site to purchase fish.
How do I know size of fish. Is it listed someplace
I see an Achilles tang that I am interested in. What is the size.

I ordered from him a few weeks ago. I just made a note on my order for the sizes I was looking for.... he filled my order with exactly what I was looking for. So I would at least make a note on your order and then follow up with a phone call if necessary to see if there is any issues.

 

[Dr. Reef Verified Sponsor]

Hi
Default size is medium.
If anything else is required I can normally fill the request within same price. Just mention sizes on the additional info section of the check out page.
Thank you

 

[demlau]

I recently made a purchase of three fish. I only Got two fish and one of them was not what I ordered-
i left a message by email and had not heard back . I understand that he is closed for the holidays but I would like to know how to correct this ?

Thank you.

 

[Dr. Reef Verified Sponsor]

I recently made a purchase of three fish. I only Got two fish and one of them was not what I ordered-
i left a message by email and had not heard back . I understand that he is closed for the holidays but I would like to know how to correct this ?

Thank you.

Hi
I am back in office by jan 1st and will respond to all emails. We will fix every issue as long as it was reported in time.
In your case we can send you the 2 fish back out. 1 missing fish likely didn't look good to ship that's why it was skipped.

 

[Dr. Reef Verified Sponsor]

I recently made a purchase of three fish. I only Got two fish and one of them was not what I ordered-
i left a message by email and had not heard back . I understand that he is closed for the holidays but I would like to know how to correct this ?

Thank you.

Hi
I am back in office by jan 1st and will respond to all emails. We will fix every issue as long as it was reported in time.
In your case we can send you the 2 fish back out. 1 missing fish likely didn't look good to ship that's why it was skipped.

 

[LOVEROCK]

Any golden rhomboid in stock right now mike ?

 

[Dr. Reef Verified Sponsor]

Any golden rhomboid in stock right now mike ?

2 small females at best,

 

[LOVEROCK]

When’s it done qting? Are they eating

 

[PGT253]

@Dr. Reef Hey Mike I sent an email and text regarding a multibar angelfish request. Are you able to acquire and qt them? Thanks!

 

[Dr. Reef Verified Sponsor]

When’s it done qting? Are they eating

I am in Norway till 1st. I can tell you after i get back.

 

[Dr. Reef Verified Sponsor]

@Dr. Reef Hey Mike I sent an email and text regarding a multibar angelfish request. Are you able to acquire and qt them? Thanks!

I have sent emails to few wholesalers and they are looking for getting them for me.

 

[demlau]

Thank you .

I look forward to hearing from you . Enjoy your vacation.

 

[Siberwulf]

Been trying to call this morning, but your mailbox is full. Do you anticipate being able to respond to calls today? I'm trying to see about when my order is going to ship. It was placed back on 9/5/2021.

Thanks!

 

[Dr. Reef Verified Sponsor]

Been trying to call this morning, but your mailbox is full. Do you anticipate being able to respond to calls today? I'm trying to see about when my order is going to ship. It was placed back on 9/5/2021.

Thanks!

PM me your number and i will check into it. I just got back in, Phones will be back on tomorow. 4th

 

[ssdawood]

Been trying to call this morning, but your mailbox is full. Do you anticipate being able to respond to calls today? I'm trying to see about when my order is going to ship. It was placed back on 9/5/2021.

Thanks!

Wow

 

[BirdFish5000]

Wow

Pretty standard

 

[ssdawood]

Pretty standard

Why ?
Is it a hard to aquire fish. Full Quarantine and conditioning shouldn't take 4 months.
Not taking a jab. I am an interested customer.
I hate to quarantine wrasse and expert only fishes so was thinking of buying from here.
But 4 months is a long wait. Like a custom tank wait.

 

[qhduong]

Call Mike, sometime he can do it faster

 

[Tamberav]

Why ?
Is it a hard to aquire fish. Full Quarantine and conditioning shouldn't take 4 months.
Not taking a jab. I am an interested customer.
I hate to quarantine wrasse and expert only fishes so was thinking of buying from here.
But 4 months is a long wait. Like a custom tank wait.

It depends on the fish. My basic order was filled fairly fast as the fish I wanted are common. If you want difficult to acquire or difficult expert fish to QT then it seems natural that the wait could be a long time.