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No Customer Support Until Tomorrow

Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

jordan9095

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-Sent a PM
-Waited, saw that they wont be answered until tomorrow
-Call the store to be told that the best way to receive support is through PM (what a fabulous way to communicate and do business with your customers btw)
4. just want to cancel my order and am told i can't be helped and everyone from the sale has gone to bed.

i just don't think it's the smartest practice to shutdown customer support after a sale like this. i understand you guys have been going for 24 hours but is it really that hard to have one or two employees designated for that?

thanks
 
I'm assuming wwc. I'd give them a break. I'm sure they have a couple hundred pm and no sleep.
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

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