@noopsyche

Spare time · Nov 26, 2023

Hi @noopsyche

Is the Facebook chat still the best way to reach you all? I ordered two mini lights and one arrived without an arm and I haven't heard back from both the Facebook and email support so I was just wondering if those are still the best ways to contact you.

noopsyche · Nov 26, 2023

Spare time said:
Hi @noopsyche

Is the Facebook chat still the best way to reach you all? I ordered two mini lights and one arrived without an arm and I haven't heard back from both the Facebook and email support so I was just wondering if those are still the best ways to contact you.

Hi, I'm here, please message me about order information

Spare time · Nov 26, 2023

noopsyche said:
Hi, I'm here, please message me about order information

Hi Thanks! First off I really like the mini light. Fantastic for the price. Second, I will pm you

JoJosReef · Nov 26, 2023

Spare time said:
Hi Thanks! First off I really like the mini light. Fantastic for the price. Second, I will pm you

Hope you get it sorted. I love these lights.

Spare time · Nov 29, 2023

Looks like I'll be getting the arm but noopsyche is making me pay for shipping. Seems odd that I have to pay for shipping something that I already had paid for, no? Oh well.

exnisstech · Nov 29, 2023

Spare time said:
Looks like I'll be getting the arm but noopsyche is making me pay for shipping. Seems odd that I have to pay for shipping something that I already had paid for, no?

Are you in the US? @Zach B was a US distributor for Noopsyche and mite be able to help. Not sure if thats still the case or not. If something is missing from the shipment and it's Noopsyches fault I'm not sure why you should have to pay the shipping unless it was your mistake

Zach B · Nov 29, 2023

Spare time said:
Looks like I'll be getting the arm but noopsyche is making me pay for shipping. Seems odd that I have to pay for shipping something that I already had paid for, no?

Can you pm the details? I'll make this right