OR3 150 Blue+
- Thread starter xabo
- Start date
- Tagged users None
Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)
vetteguy53081
Well known Member and monster tank lover
Partner Member 2024
Excellence Award
Reef Tank 365
RGB
Article Contributor
Tampa Bay Reef Keepers
West Palm Beach Reefer
Hospitality Award
Ocala Reef Club Member
305 Reef Club
Wisco Reefers
Midwest Reefer
Fish Medic
MAC of SW Florida
Rock Pool Reef Keepers
R2R Secret Santa 2023
My Tank Thread
My Aquarium Showcase
I had one half of strip go out when they first came out with 3w diodes. Have the 5wt diodes and no issues.Anyone else experiencing consistent led failures on these lights?
These lights are fan-less and I dont think they do well without ventilation
vetteguy53081
Well known Member and monster tank lover
Partner Member 2024
Excellence Award
Reef Tank 365
RGB
Article Contributor
Tampa Bay Reef Keepers
West Palm Beach Reefer
Hospitality Award
Ocala Reef Club Member
305 Reef Club
Wisco Reefers
Midwest Reefer
Fish Medic
MAC of SW Florida
Rock Pool Reef Keepers
R2R Secret Santa 2023
My Tank Thread
My Aquarium Showcase
Yikes- I have not known them to replace a second time but still contact them and see what resolution they offer
OP
OP
xabo
Valuable Member
Bar was purchased July 12, 2022. Response from Orphek:
"We acknowledge that your unit was acquired in 2022, thus being over a year old. I would like to assure you that even beyond the warranty period, our commitment to customer satisfaction remains steadfast. In light of this, we are prepared to provide you with a brand new OR 150 Blue Plus LED bar, excluding the power supply.
It has come to our attention that when a single LED ceases to function, it can potentially impact up to 50% of the other LEDs. We kindly request that you retain the defective bar, as it is possible to effect an upgrade by simply replacing the LED PCB at a reasonable cost."
"We acknowledge that your unit was acquired in 2022, thus being over a year old. I would like to assure you that even beyond the warranty period, our commitment to customer satisfaction remains steadfast. In light of this, we are prepared to provide you with a brand new OR 150 Blue Plus LED bar, excluding the power supply.
It has come to our attention that when a single LED ceases to function, it can potentially impact up to 50% of the other LEDs. We kindly request that you retain the defective bar, as it is possible to effect an upgrade by simply replacing the LED PCB at a reasonable cost."
