Orphek Atlantik: Question about saving/loading custom templates.

smartwater101 · Sep 27, 2019

When programming, I save my "template." But when I check back, only the times have actually saved, not the intensity percentages. Is that normal or did I forget a step?

biecacka · Sep 27, 2019

When I did mine I started in acclimation mode. Made the changes and pushed send to lights. It then saved it and allowed me to name it.

Corey

smartwater101 · Sep 27, 2019

biecacka said:
When I did mine I started in acclimation mode. Made the changes and pushed send to lights. It then saved it and allowed me to name it.

Corey

But when you go back to your setting (like if you wanted to make a time/intensity change) does it show the changes? Mine only shows time changes. Intensity always resets to what looks like the original defaults.

sawdonkey · Sep 27, 2019

My times and intensities save. The only odd thing that I see is that sometimes when go to select a program after doing one of the “quick” programs to take pic or whatnot, is that my custom programs don’t show up. If I kill the app and restart it, then they show up.

smartwater101 · Sep 27, 2019

sawdonkey said:
My times and intensities save. The only odd thing that I see is that sometimes when go to select a program after doing one of the “quick” programs to take pic or whatnot, is that my custom programs don’t show up. If I kill the app and restart it, then they show up.

dang. even if I select channel 2, then go back and select channel 1... my intensity setting will disappear and revert to some random default. Basically anything I do cause the settings to revert.

So weird.

smartwater101 · Sep 27, 2019

sawdonkey said:
My times and intensities save. The only odd thing that I see is that sometimes when go to select a program after doing one of the “quick” programs to take pic or whatnot, is that my custom programs don’t show up. If I kill the app and restart it, then they show up.

Side (but maybe related?) question:

The top of the program page always says SHOW ACCLIMATION. Is that normal?

sawdonkey · Sep 28, 2019

smartwater101 said:
Side (but maybe related?) question:

The top of the program page always says SHOW ACCLIMATION. Is that normal?

Mine says “SLOW ACCLIMATION.” Did you change the title? To create a new program, I just edit an existing program and it then becomes “unnamed program”. Then you can change the name and hit “send” to save it.

biecacka · Sep 28, 2019

That’s how mine is too sawdonkey

Corey

smartwater101 · Sep 28, 2019

sawdonkey said:
Mine says “SLOW ACCLIMATION.” Did you change the title? To create a new program, I just edit an existing program and it then becomes “unnamed program”. Then you can change the name and hit “send” to save it.

No title change. I'm using both gen 1 and gen 2 and the app always says "SHOW"

smartwater101 · Sep 28, 2019

AH HA!

When you go to the program page it defaults to a selection of "ALL"

If you select the individual light, it will show what actual program is running.

edit: NEVER MIND. It still doesn't save intensity settings. :/

vetteguy53081 · Sep 28, 2019

You must SAVE. Although mine holds last known settings, it can switch and likely for the worse (burning corals)

hart24601 · Sep 28, 2019

Are you overwriting an existing program they installed or one of yours? I don’t know if it matters but it might need to be your custom program. I have never had this issue but I use my own named program.

I have had no issues at all, it’s not sleek but never has it changed programs other been otherwise troublesome and I lose internet way too much.

smartwater101 · Sep 28, 2019

vetteguy53081 said:
You must SAVE. Although mine holds last known settings, it can switch and likely for the worse (burning corals)

The only 'save' I've seen is when it asks you to name the new settings. And even that doesn't save the intensity changes.

vetteguy53081 · Sep 28, 2019

smartwater101 said:
The only 'save' I've seen is when it asks you to name the new settings. And even that doesn't save the intensity changes.

I believe mine says " SEND" for save

smartwater101 · Sep 28, 2019

hart24601 said:
Are you overwriting an existing program they installed or one of yours? I don’t know if it matters but it might need to be your custom program. I have never had this issue but I use my own named program.

I have made several custom ones. I deleted all except these two.

hart24601 · Sep 28, 2019

And send for save doesn’t save the program?

smartwater101 · Sep 28, 2019

hart24601 said:
And send for save doesn’t save the program?

No. As I've been saying, it will only save changes to the times, not the intensity percentages.

hart24601 · Sep 28, 2019

smartwater101 said:
No. As I've been saying, it will only save changes to the times, not the intensity percentages.

Ok sorry I don’t realize you were hitting send.

Sounds like you will need orphek support as it appears to be a unique issue. Too bad there isn’t an easy way to video it since it’s an app on your phone.