- Joined
- Apr 29, 2022
- Messages
- 1,690
- Reaction score
- 1,534
- Location
- Stratosphere
- What state or country do you live in
- Australia
Don't you HATE when something breaks and you assume that nothing in life is easy so you're skrewed?
WELL ORPHEK JUST KEEPS BEIN AWESOME. Truly every time I reach out to customer support at Orphek (ok, it's only been twice but still..), I am given the attention and communication that very little other companies meet.
When something breaks, wasn't due to any kind of misuse or malpractice, and a company HONORS their return policy - it feels more like a CHRISTMAS MIRACLE then it does normal procedure.
Orphek makes GREAT LED's (maybe the best), and has a customer service team that actually DOES WHAT IT SAYS. It is so rare these days!!
Thank you again, @Orphek , James & Kris, I really, really appreciate your team.
WELL ORPHEK JUST KEEPS BEIN AWESOME. Truly every time I reach out to customer support at Orphek (ok, it's only been twice but still..), I am given the attention and communication that very little other companies meet.
When something breaks, wasn't due to any kind of misuse or malpractice, and a company HONORS their return policy - it feels more like a CHRISTMAS MIRACLE then it does normal procedure.
Orphek makes GREAT LED's (maybe the best), and has a customer service team that actually DOES WHAT IT SAYS. It is so rare these days!!
Thank you again, @Orphek , James & Kris, I really, really appreciate your team.

