Update! I spoke with one of Brightwell’s Technical Experts and he explained that they make NeoMarine in many small batches, and he suspects that I did, indeed, get a bucket from a batch that went out with a small phosphate issue.
Without prompt, not only did he offer to send a new bucket, he also offered either phosphate-e or their phosphate export media so I could continue using the current bucket. I went with the latter.
Needless to say, I’m very pleased with the outcome. I’ll continue to be a happy Brightwell customer.